Senior Manager, Software Development

eBay

Quick summary

Work type
On-site
Location
Austin, TX
Salary
$156,800–$255,300 / yr
Posted
3 days ago

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $194k
This role $206k
$138k most similar roles pay here $268k

This role pays more than 57% of similar roles. Most pay $165,000–$223,187 — the shaded band above. At the midpoint, this role pays about $206k versus about $194k for comparable roles.

Based on 240 similar postings.

Employer

About eBay

eBay is a global e-commerce company that operates an online marketplace connecting buyers and sellers for a wide range of new and used goods.

eBay currently has 29 open roles on FindRole.

Listed pay typically runs $172,000–$241,900 across 28 roles with salary data.

Most-posted roles

View all roles at eBay

At a glance

TL;DR · Senior Manager, Software Development

eBay’s Customer Support Platform team is hiring a Senior Engineering Manager to lead strategic engineering initiatives focused on modernizing legacy systems into scalable, cloud-native architectures and integrating AI technologies. This role involves guiding the development of customer support platforms that enhance global operational efficiency and agent productivity. The ideal candidate has extensive experience in distributed systems, full-stack development, and large-scale engineering execution, with a proven track record of mentoring high-performing teams through complex transformations. Key responsibilities include collaborating with cross-functional teams to drive technical strategy, ensuring code quality and reliability, and championing AI-enabled methodologies across the organization. This position requires expertise in technologies such as Java, Spring Boot, React, Python, REST APIs, GraphQL, Kafka, Docker, Kubernetes, and CI/CD systems, alongside strong leadership and communication skills to influence long-term platform strategies while balancing business priorities and technical sustainability.

What you'll do

  • Lead the modernization of enterprise-scale customer support platforms into scalable, cloud-native systems.
  • Drive architectural transformation of legacy systems into AI-enabled and API-driven architectures.
  • Mentor high-performing engineering teams across multiple initiatives and functional areas.
  • Influence long-term platform strategy while balancing business priorities and technical debt reduction.
  • Evangelize AI-enabled development methodologies and modern engineering practices within the organization.
  • Improve platform reliability, efficiency, and customer experience through technology innovation and process improvements.

What we're looking for

  • 12+ years of software engineering experience with significant leadership in large-scale platform initiatives.
  • Deep expertise in modern full-stack application development and distributed systems architecture.
  • Proven ability to mentor engineers and build high-performing technical teams.
  • Strong hands-on experience with cloud-native, API-driven, and AI-enabled system transformations.
  • Extensive knowledge in software scalability, reliability, observability, and operational governance.
  • Experience leading global engineering teams across multiple time zones and influencing cross-functional strategies.

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