Senior Manager, Enterprise Crisis Management, Enterprise Services Risk

What you'll do

• Directly oversee and lead the execution of enterprise crisis management during incidents.
• Cultivate high-impact relationships to facilitate seamless collaboration across internal partners.
• Develop and maintain formal crisis processes ensuring adherence to policies and regulations.
• Identify and implement innovative solutions to automate workflows and reduce risk.
• Oversee comprehensive planning, training, and post-incident reviews for continuous improvement.
• Ensure the development and governance of a long-term strategy for mass notification systems.
• Provide clear, actionable reporting on program health and incident trends to senior leadership.

What we're looking for

• At least 7 years of experience in project, program, or process management.
• Minimum 5 years leading a risk function in emergency or crisis management.
• Proven experience in fast-paced environments with strong analytical skills.
• Possess CBCP, CEM, or CRISC certification and knowledge of ISO 22301 principles.
• Strong organizational skills to manage multiple concurrent projects effectively.
• Experience leading cross-functional discussions across all seniority levels.
• Excellent communication and presentation skills for executive-level reporting.