Senior IT Systems Engineer- Onsite

Cognizant

Quick summary

Work type
On-site
Location
Mountain View, CA
Posted
2 days ago

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How this pay compares to similar roles

Similar $184k
$137k most similar roles pay here $230k

This listing doesn't post a salary. Most similar roles pay $146,375–$221,000.

Based on 240 similar postings.

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About Cognizant

Cognizant is a multinational IT services and consulting company offering digital transformation, technology, and business process services. It serves clients across financial services, healthcare, manufacturing, and other industries worldwide.

Cognizant currently has 32 open roles on FindRole.

Listed pay typically runs $134,000–$194,000 across 29 roles with salary data.

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At a glance

TL;DR · Senior IT Systems Engineer- Onsite

The Senior Systems Engineer role at our Corporate IT team in Mountain View, California involves managing Level 2 and 3 escalations for complex incidents, performing root cause analysis, and enhancing the reliability of endpoint and infrastructure systems. Day-to-day responsibilities include macOS endpoint management with Jamf, Okta administration, Active Directory support, network troubleshooting, and collaboration tool escalation support for Microsoft 365 and Zoom. The ideal candidate has over five years of IT systems engineering experience in enterprise environments, proficiency in macOS management tools like Jamf, Okta, Zscaler, and Active Directory, as well as networking fundamentals. Strong analytical skills, excellent communication abilities, and the capacity to manage incidents independently are essential. Preferred qualifications include ITSM tool experience, scripting knowledge, and relevant certifications such as JAMF 200/300 or CompTIA Network+/Security+.

What you'll do

  • Manage macOS endpoints including enrollment, configuration profiles, patching, and policy enforcement using MDM tools.
  • Administer Okta for SSO, MFA, lifecycle management, and application access.
  • Troubleshoot complex issues related to Microsoft 365 (Exchange Online, Teams, SharePoint).
  • Apply networking fundamentals to diagnose and resolve VPN connectivity issues.
  • Develop runbooks and documentation to reduce repeat incidents across platforms.
  • Enforce endpoint security standards including EDR tools and patch compliance.
  • Act as a bridge between Level 1 support and engineering teams for complex escalations.

What we're looking for

  • 5+ years experience in IT systems engineering or enterprise IT infrastructure.
  • Expertise in macOS endpoint management using MDM tools like Jamf.
  • Proficient in Okta administration and Active Directory support.
  • Strong knowledge of Microsoft 365 suite, Zscaler (ZIA/ZPA), and GlobalProtect VPN.
  • Experience handling Level 2/3 escalations in mid-to-large enterprise environments.
  • Excellent analytical skills and ability to manage incidents independently.

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