Senior IT Systems Engineer- Onsite

Cognizant

Quick summary

Work type
On-site
Location
Mountain View, CA
Posted
2 days ago

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Salary context

How this pay compares to similar roles

Similar $184k
$137k most similar roles pay here $230k

This listing doesn't post a salary. Most similar roles pay $146,375–$221,000.

Based on 240 similar postings.

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About Cognizant

Cognizant is a multinational IT services and consulting company offering digital transformation, technology, and business process services. It serves clients across financial services, healthcare, manufacturing, and other industries worldwide.

Cognizant currently has 32 open roles on FindRole.

Listed pay typically runs $134,000–$194,000 across 29 roles with salary data.

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At a glance

TL;DR · Senior IT Systems Engineer- Onsite

The Senior IT Systems Engineer role at our Corporate IT team in Mountain View, California involves managing Level 2 and 3 escalations for complex incidents across endpoint, identity, network, collaboration tools, and security domains. Daily tasks include macOS management with Jamf, Okta administration, Microsoft 365 support, and troubleshooting advanced networking issues using Zscaler and GlobalProtect. The ideal candidate has over five years of IT systems engineering experience in enterprise environments, proficiency in macOS endpoint management, Active Directory, and network fundamentals, and strong analytical skills for incident resolution and documentation. Experience with ITSM tools like ServiceNow and scripting languages such as Bash or PowerShell is preferred, along with relevant certifications like JAMF 200/300 or CompTIA Network+.

What you'll do

  • Manage macOS endpoints including enrollment, configuration profiles, patching, and policy enforcement.
  • Administer Okta for SSO, MFA, lifecycle management, and application access.
  • Troubleshoot complex issues related to Microsoft 365 collaboration tools.
  • Enforce endpoint security standards using EDR tools and ensure compliance.
  • Develop runbooks and documentation to resolve complex cross-platform issues.
  • Collaborate with network teams on advanced escalations for VPN connectivity.
  • Act as a bridge between Level 1 support and engineering teams for issue resolution.

What we're looking for

  • 5+ years experience in IT systems engineering or enterprise IT infrastructure.
  • Expertise in macOS endpoint management using MDM tools like Jamf.
  • Proficient in Okta administration and Active Directory support.
  • Strong knowledge of Microsoft 365 suite, Zscaler, and GlobalProtect VPN.
  • Experience handling Level 2/3 escalations in mid-to-large enterprise environments.
  • Excellent analytical skills and ability to manage incidents independently.

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