Senior Data Center Support Services Technician

Oracle

Quick summary

Work type
On-site
Location
Harwood, ND
Posted
3 days ago

Market check

Salary context

How this pay compares to similar roles

Similar $174k
$114k most similar roles pay here $220k

This listing doesn't post a salary. Most similar roles pay $139,200–$209,750.

Based on 240 similar postings.

Employer

About Oracle

Oracle Corporation is a leading multinational technology company specializing in database software, cloud computing, and enterprise software.

Oracle currently has 800 open roles on FindRole.

Listed pay typically runs $97,500–$209,500 across 596 roles with salary data.

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At a glance

TL;DR · Senior Data Center Support Services Technician

As a Senior Data Center Support Services Technician at Harwood, ND, you will join a critical operations team responsible for maintaining high availability and reliability in large-scale data center environments. Your day-to-day responsibilities include identifying opportunities to upgrade server components, validating network cabling and connectivity, mentoring less experienced technicians, and ensuring adherence to standard operating procedures. You will monitor ticketing systems, troubleshoot complex issues within SLAs, and collaborate with technical and non-technical teams to resolve resiliency risks. The role requires strong knowledge of data center infrastructure, networking, and IT operations, along with experience in 24/7 environments and the ability to work on weekends and holidays.

What you'll do

  • Identifies opportunities for server component upgrades and replacements.
  • Validates cabling and network connectivity within data center environments.
  • Monitors ticketing environment and assigns work to less experienced technicians.
  • Oversees adherence to SOPs/MOPs during all operational tasks.
  • Trains team members on advanced fix and repair techniques aligned with corporate objectives.

What we're looking for

  • 3+ years experience in data center operations or related field.
  • Expertise in network configuration, installation, and troubleshooting.
  • Proficiency in monitoring and managing ticketing environments.
  • Strong adherence to SOPs/MOPs for operational Data Center Change Control.
  • Ability to mentor less experienced technicians and ensure compliance with safety guidelines.
  • Excellent communication skills for technical liaison roles across teams.
  • Experience leading collaboration efforts with project teams and vendors.

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