Senior Associate Product Manager – US Card Core Platforms & Servicing

Capital One Financial

Actively hiring Verified listing
McLean, VA · Richmond, VA · Chicago, IL · New York, NY Posted 12 days ago $101,100–$115,400 / year
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At a glance

AI generated

TL;DR

As a Senior Associate Product Manager in the Customer Services & Strategy team at Capital One’s US Card division, you will lead critical initiatives across modern core platforms and servicing ecosystems. Your role involves driving the migration of US Card Recoveries onto next-generation data infrastructure to unlock $200M+ annual recoveries, enhancing Athena with AI-driven tools for customer assistance, and ensuring seamless credit bureau dispute resolution. Day-to-day responsibilities include partnering with Tech and Data Engineering to modernize platforms, creating strategic roadmaps, leading cross-functional teams, and implementing risk management controls. You will work extensively with technologies like data infrastructure, AI, and legacy system decommissioning, requiring expertise in product management, technical leadership, and business strategy. This role addresses the challenge of scaling personalized customer experiences while maintaining operational excellence at a large financial institution.

Skills

AWS Kubernetes Terraform Python PostgreSQL CI/CD AI Docker Prometheus Grafana Snowflake SQL DevOps Agile Jira Confluence

What you'll do

  • Lead migration of US Card Recoveries onto Capital One’s next-generation data infrastructure.
  • Accelerate the evolution and scaling of Athena, an AI-driven servicing tool.
  • Ensure data integrity and compliance in Credit Bureau Disputes processes.
  • Partner with Tech and Data Engineering to decommission legacy systems.
  • Define strategic roadmaps and prioritize backlogs for platform development.
  • Serve as a bridge between various teams to deliver customer outcomes.

What we're looking for

  • 5+ years of experience in product management or related field.
  • Proven track record in leading complex platform migrations and data modernization projects.
  • Strong ability to develop strategic roadmaps and prioritize initiatives effectively.
  • Excellent cross-functional leadership skills with experience bridging business and technology teams.
  • Deep understanding of risk management and implementation of preventative controls.

Market check

Salary context

This $101,100–$115,400 range sits above 8% of similar postings on FindRole.

Peer median band

$152,000–$229,100

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$161,450–$221,750

Middle half of comparable postings.

Based on 239 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About Capital One Financial

Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking

Capital One Financial currently has 489 open roles on FindRole.

Listed pay typically runs $197,300–$225,100 across 483 roles with salary data.

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