Salesforce Engineering Lead

Rockwell Automation

Remote

Quick summary

Work type
Remote
Location
Milwaukee, WI
Posted
87 days ago
Nearby
18 roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $186k
$139k most similar roles pay here $227k

This listing doesn't post a salary. Most similar roles pay $159,562–$211,775.

Based on 240 similar postings.

Employer

About Rockwell Automation

Rockwell Automation, Inc. is a global leader in industrial automation and digital transformation.

Rockwell Automation currently has 21 open roles on FindRole.

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At a glance

TL;DR · Salesforce Engineering Lead

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Join us as a Salesforce Service Cloud Lead Engineer, where you will lead the technical direction of customer service solutions on the Salesforce platform. You’ll work closely with Product Owners and engineering teams to develop scalable and high-performance applications using Apex, Lightning Web Components (LWC), Flows, and integrations. Your responsibilities include translating requirements into technical designs, overseeing development activities, and conducting code reviews to ensure high-quality solutions. Additionally, you will optimize Service Cloud features for improved agent productivity and customer experience, while maintaining architectural standards and data models. This role requires 8+ years of Salesforce development experience, with at least 3 years in Service Cloud, along with certifications such as the Service Cloud Consultant and Platform Developer I/II. You’ll drive innovation on one of the most powerful CRM ecosystems, shaping the future of customer service technology.

Skills

Salesforce Apex Lightning Web Components (LWC) Flows REST SOAP MuleSoft Kafka CI/CD GitHub Azure DevOps Copado Gearset Einstein Agentforce Omni-Channel Case Management Knowledge CTI Digital Engagement Entitlements SLAs

What you'll do

  • Lead the development of custom components using Apex, Lightning Web Components (LWC), Flows, and integrations.
  • Establish and enforce best practices for configuration, coding, testing, and deployment in Salesforce Service Cloud.
  • Translate requirements into technical designs and implementation plans for high-quality solutions.
  • Guide integration efforts with external systems using REST/SOAP APIs and event-driven architectures.
  • Optimize Service Cloud features to enhance agent productivity and improve customer experience.

What we're looking for

  • 8+ years of Salesforce development experience, with at least 3 years focused on Service Cloud.
  • Proven experience as a solution or technical lead in enterprise environments.
  • Strong proficiency in Apex, Lightning Web Components (LWC), and Salesforce Flows.
  • Deep understanding of Service Cloud capabilities including Omni-Channel, Case Management, Knowledge, CTI, Digital Engagement, Entitlements, and SLAs.
  • Experience with CI/CD pipelines and integration technologies such as REST, SOAP, MuleSoft, Kafka.
  • Hold relevant Salesforce certifications: Service Cloud Consultant, Platform Developer I/II, Application Architect (preferred).
  • Leadership presence and strong collaboration skills across technical and business teams.

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