Project Manager - Adyen

Ayden

Actively hiring
US Posted 45 days ago
View original post Log in to save

At a glance

AI generated

TL;DR

As a Project Manager at Adyen’s Customer Support organization in Singapore, you will lead transformation initiatives across the APAC region, driving operational improvement and process implementation to enhance efficiency and service quality. You will collaborate with regional stakeholders and global teams such as Engineering and Infrastructure to execute projects involving support tooling and automation. Your day-to-day responsibilities include translating business requirements into project scope, managing timelines and dependencies, and ensuring successful delivery through clear communication and comprehensive documentation. This role requires experience in cross-functional project management within fast-paced organizations, familiarity with CRM platforms like Salesforce, and proficiency in various project management methodologies such as Agile or Waterfall. You will support change adoption and continuous improvement by partnering with Learning & Development teams to ensure regional alignment while maintaining global consistency.

Skills

Agile Waterfall Lean PMP PRINCE2 Scrum CRM Salesforce Kanban MVP OKRs JIRA Confluence GitLab Trello Asana Microsoft Teams Zoom Google Workspace Python SQL

What you'll do

  • Lead and execute Support projects across APAC, aligning with global priorities.
  • Coordinate process implementation and workflow optimization for regional Support teams.
  • Develop project timelines, milestones, and dependency tracking for successful delivery.
  • Identify and mitigate risks, develop escalation pathways for project issues.
  • Facilitate change adoption and continuous improvement in support tooling and processes.

What we're looking for

  • 5+ years of experience managing cross-functional projects in fast-paced global organizations.
  • Proven ability to deliver operational improvements, process implementations, and service optimizations.
  • Experience with system implementations, workflow automation, and support tooling ecosystems.
  • Familiarity with project management methodologies such as Agile, Waterfall, Lean, or hybrid approaches.
  • Relevant certifications like PMP, PRINCE2, Scrum, or equivalent are preferred.
  • Strong organizational skills to manage multiple initiatives simultaneously across time zones.
  • Excellent communication and stakeholder management skills for cross-functional team alignment.

Market check

Salary context

This listing doesn't show a salary. Similar roles on FindRole typically pay $142,650–$213,600.

Peer median band

$142,650–$213,600

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$148,500–$216,481

Middle half of comparable postings.

Based on 236 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About Ayden

Adyen is a global payments platform that provides end-to-end payment processing, merchant acquiring, and issuing solutions to large global companies, enabling them to accept payments anywhere in the world. Industry: Payments Technology & Financial Services

Ayden currently has 107 open roles on FindRole.

Listed pay typically runs $180,000–$243,000 across 37 roles with salary data.

Most-posted roles

View all roles at Ayden

More like this

Similar roles

Project Operations Manager - Adyen

Ayden

US 38 days ago $100,000–$130,000
Project Management Agile Scrum Kanban JIRA Microsoft Project Trello Google Workspace Zoom Slack MURAL MS Teams Payments Infrastructure CI/CD AWS Azure GCP Docker Kubernetes PostgreSQL MongoDB

Project Manager

Motorola Solutions

Waltham, Ma, US 37 days ago $130,000–$145,000
Jira Confluence Google Suite Smartsheets CI/CD APIs Software Architecture Project Management Methodologies Agile Frameworks Post-Project Evaluations Technical Specifications Documentation Risk Management Service Delivery Coordination DevOps Integration Customer Collaboration AI Tools

Team Lead, Project Operations Management - Adyen

Ayden

Floor 7 Chicago, IL, US 7 days ago $145,000–$190,000
Project Management Agile Scrum JIRA Confluence Microsoft Teams Google Workspace Salesforce Tableau Python SQL CI/CD AWS Azure GCP Kubernetes Docker Terraform Git GitHub PostgreSQL MSSQL

Project Manager

Q2

Austin, Texas, US 45 days ago
MS_Project Excel Word PowerPoint MS_Visio Lucid_charts Jira Salesforce Qualtrics PowerBI SharePoint

Engineering Manager - Adyen

Ayden

US 12 days ago $215,000–$320,000
PostgreSQL Kafka Elasticsearch Java SQL Docker CI/CD Python JavaScript React Node.js AWS Git Jenkins Prometheus Grafana