Production Support Engineer Equities E-Trading - Vice President

Citi

Closes in 4 days Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$142,320–$213,480 / yr
Posted
3 days ago
Closes
Jun 24, 2026 (soon)

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $189k
This role $178k
$133k most similar roles pay here $230k

This role pays more than 56% of similar roles. Most pay $157,200–$220,900 — the shaded band above. At the midpoint, this role pays about $178k versus about $189k for comparable roles.

Based on 239 similar postings.

Employer

About Citi

Citi is one of the world’s most trusted financial institutions, proudly serving millions of customers across the United States.

Citi currently has 369 open roles on FindRole.

Listed pay typically runs $125,760–$188,640 across 347 roles with salary data.

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At a glance

TL;DR · Production Support Engineer Equities E-Trading - Vice President

Citi is seeking a highly motivated Equities Electronic Trading Technology Production Support Lead Analyst for its global support team on the NY trading floor. This senior-level role involves providing technical support and production management for mission-critical equities e-trading applications, collaborating closely with development teams to resolve issues ranging from business to technology problems. The ideal candidate will have extensive experience in equities support and trade floor operations, proficiency in Python, Perl, Linux/Unix shell scripting, SQL databases, and FIX protocol knowledge, along with strong communication skills for effective collaboration across international teams. This hands-on position requires a deep understanding of application processes and database schema to ensure seamless operation and adherence to SLAs, making it crucial for maintaining the reliability and performance of Citi’s global equities trading systems.

What you'll do

  • Provide Level 2 support for mission-critical Equities E-trading applications.
  • Collaborate with development and business teams to set strategic priorities.
  • Monitor applications and technical platforms, addressing queries via various communication channels.
  • Conduct problem-solving tasks independently before escalating issues to other teams.
  • Make key technical recommendations during major issue resolution based on system knowledge.
  • Ensure all problems are resolved according to Service Level Agreements (SLAs).
  • Communicate effectively with business support, regional colleagues, and development teams.

What we're looking for

  • 5+ years of equities support experience in a trade floor environment.
  • Expertise in FIX protocol and proficiency in Python, Perl, Java.
  • Strong Linux/Unix shell scripting and SQL database skills.
  • Excellent communication and collaboration abilities for global teams.
  • Hands-on technical direction and investigative approach to problem-solving.
  • Ownership of Level 2 support for mission-critical equities E-trading applications.
  • Proven ability to manage issues from business to technology problems effectively.

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