Product Service Management for CT Branch
At a glance
AI generatedTL;DR
Wells Fargo is hiring a Lead Technology Business Systems Consultant to join its Branch Systems and Transformation Technology team, requiring over five years of experience in business systems design and data analysis. This senior role involves synthesizing complex technical data into actionable insights for executive-level decision-making, focusing on the stability and performance of critical branch products that drive account openings and customer engagement. The consultant will lead initiatives to improve system health and resilience by identifying patterns across incidents and platform behaviors, ensuring proactive enhancements are made. Key responsibilities include managing real-time incident communications, producing operational metrics, and delivering executive reporting. Ideal candidates possess expertise in monitoring tools, synthetic testing, and release governance, with a strong understanding of cloud environments, APIs, and distributed systems.
Skills
What you'll do
- Lead complex initiatives to provide technological solutions with broad impact.
- Evaluate highly complex business problems and provide subject matter expertise.
- Define and lead detailed research for technology requests and requirements.
- Make decisions in multifaceted situations influencing companywide technology solutions.
- Translate technical issues into clear updates for executives and stakeholders.
- Produce operational metrics and reporting for continuous improvement recommendations.
- Lead Major Incident Management processes with a strong technical understanding.
What we're looking for
- Over 5 years of experience in business systems data and designing.
- At least 5 years managing real-time incident communications for executives.
- 4+ years driving operational readiness and service transitions across platforms.
- Producing operational metrics and reporting to inform continuous improvement.
- Leading Major Incident Management processes with technical expertise.
Employer
About Wells Fargo
Wells Fargo & Company is one of the largest banks in the United States, providing banking, investment, mortgage, and consumer and commercial finance products and services nationwide. Industry: Banking & Financial Services
Wells Fargo currently has 63 open roles on FindRole.
Listed pay typically runs $119,000–$224,000 across 31 roles with salary data.
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