Product Manager, Machine Learning Intelligence Operations

JPMorgan Chase

Quick summary

Work type
On-site
Location
Columbus, OH
Posted
9 days ago
Nearby
99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $203k
$155k most similar roles pay here $250k

This listing doesn't post a salary. Most similar roles pay $169,946–$235,937.

Based on 240 similar postings.

Employer

About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 368 open roles on FindRole.

Listed pay typically runs $152,000–$215,000 across 198 roles with salary data.

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At a glance

TL;DR · Product Manager, Machine Learning Intelligence Operations

Role Posting Log in to save

As Vice President, Product Manager at JPMorgan Chase’s Consumer and Community Bank MLIO team, you will lead the strategy and execution of innovative solutions for transcription and conversational insights products. Your daily responsibilities include defining the product roadmap, leading cross-functional teams, and driving the development of new features to enhance customer and employee experiences for millions of users. You will work closely with technologists, data scientists, designers, and analytics members to modernize service experiences and reduce contact volume through self-service utilization. Essential skills include experience in AI/ML technologies, cloud-based platforms, agile product management, and strategic decision-making. This role requires a deep understanding of customer behavior and the ability to foster innovation within a large, matrixed organization.

Skills

AI ML Agile Cloud Product Management Data Analytics User Research CI/CD Python R SQL Kubernetes Docker AWS GCP Azure Terraform Prometheus Grafana PostgreSQL MongoDB

What you'll do

  • Define the strategy and roadmap for machine learning applications.
  • Lead cross-functional teams to develop innovative AI solutions.
  • Manage existing features and research new ones to advance the product.
  • Maximize product value through backlog creation and prioritization.
  • Analyze customer experience data to identify improvement opportunities.
  • Prioritize strategies to enhance self-service utilization and reduce contact volume.
  • Stay updated on industry trends in AI and machine learning.

What we're looking for

  • 6+ years experience in Technical Product Management with AI/ML products
  • Proven leadership of multi-disciplinary teams in agile development environments
  • Strategic decision-making ability to challenge the status quo effectively
  • Expertise in various AI and machine learning techniques and technologies
  • Strong technical acumen for managing complex relationships with technology partners
  • Experience with cloud-based AI/ML platforms and tools
  • Excellent communication skills for interacting with senior leaders and stakeholders

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