Principal Service Reliability Engineer | Microsoft Careers

Microsoft

Quick summary

Work type
On-site
Location
Redmond, WA
Salary
$142,800–$274,800 / yr
Posted
5 days ago
Closes
Nov 25, 2026

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $191k
This role $209k
$124k most similar roles pay here $291k

This role pays more than 72% of similar roles. Most pay $166,575–$214,500 — the shaded band above. At the midpoint, this role pays about $209k versus about $191k for comparable roles.

Based on 240 similar postings.

Employer

About Microsoft

Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing

Microsoft currently has 571 open roles on FindRole.

Listed pay typically runs $119,800–$234,700 across 522 roles with salary data.

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View all roles at Microsoft

At a glance

TL;DR · Principal Service Reliability Engineer | Microsoft Careers

As a Principal Service Reliability Engineer at Microsoft Digital, you will lead the reliability strategy for mission-critical, large-scale distributed systems, driving engineering practices that enhance availability, performance, and operational excellence. You will define reliability standards (SLOs/SLIs/error budgets) and partner with cross-functional teams to design resilient systems, influence architecture decisions, and establish scalable frameworks. Your daily tasks include managing complex incidents, conducting root cause analyses, and embedding security and compliance into system designs. The role requires expertise in observability, capacity planning, and production readiness, as well as experience with cloud-native platforms like Azure. You will mentor senior engineers and foster a reliability culture that prioritizes long-term system health and scalability across the organization.

What you'll do

  • Define and drive reliability strategy for mission-critical systems, setting measurable targets aligned to business priorities.
  • Establish and enforce SLO/SLI frameworks and error budgets across teams to ensure consistent adoption and accountability.
  • Lead complex incident management and systemic RCA efforts, driving durable long-term fixes for cross-service failures.
  • Influence architecture and platform design to enhance operability, scalability, fault isolation, and disaster recovery at scale.
  • Drive reliability engineering standards for observability, capacity planning, and production readiness across the organization.

What we're looking for

  • 8+ years of technical experience in software engineering, network engineering, or systems administration.
  • Proven track record of defining and operationalizing SLOs, SLIs, and error budgets.
  • Experience leading reliability efforts for enterprise-scale or globally distributed systems.
  • Advanced debugging and troubleshooting skills across application, platform, and infrastructure layers.
  • Demonstrated ability to mentor senior engineers and influence engineering culture at scale.
  • Extensive experience operating large-scale, distributed production systems, including cloud-native platforms.
  • Strong understanding of observability, incident management, and production operations at scale.

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