Principal IT Product Manager, Entitlement & GTM/CX Systems

Palo Alto Networks

Actively hiring Posted today Verified listing
Santa Clara, CA Posted 1 day ago $164,000–$266,000 / year
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99+ other roles within 25 mi Near Santa Clara, CA

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Competitive pay

How this pay compares to similar roles

Similar $195k
This role $215k
$152k most similar roles pay here $278k

This role pays more than 62% of similar roles. Most pay $165,000–$224,500 — the shaded band above. At the midpoint, this role pays about $215k versus about $195k for comparable roles.

Based on 239 similar postings.

Employer

About Palo Alto Networks

Palo Alto Networks is a global cybersecurity company offering network security, cloud security, and endpoint protection solutions.

Palo Alto Networks currently has 31 open roles on FindRole.

Listed pay typically runs $155,000–$251,000 across 29 roles with salary data.

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At a glance

TL;DR

As a Principal IT Product Manager at Palo Alto Networks, you will lead the development and implementation of our core entitlement system, which is crucial for product activation, consumption measurement, and case management. You will collaborate with IT and engineering teams to integrate systems, oversee customer migrations, and use AI to introduce innovative features, significantly enhancing team velocity and meeting complex business needs. Your responsibilities include creating detailed product roadmaps, building AI-assisted proofs of concept, and translating product vision into working software. You must have extensive experience in defining product requirements within an Agile framework, a strong technical background, and familiarity with enterprise-level systems such as Salesforce or SAP. This role requires expertise in Go-To-Market and Customer Experience strategies, ensuring seamless collaboration across globally distributed teams to drive strategic alignment and product success.

Skills

AI ML Agile Go-To-Market (GTM) Customer Experience (CX) Product Management Salesforce SAP ERP CRM Entitlement Management Subscription Billing License Activation Systems Python Java JavaScript SQL AWS Azure Google Cloud Kubernetes Docker CI/CD

What you'll do

  • Create and maintain the product roadmap for entitlement systems and related functions.
  • Build AI-assisted proofs of concept to demonstrate real workflows and user value.
  • Own delivery and quality of product specifications, including detailed requirements.
  • Translate product vision into working software using AI-enabled development methods.
  • Analyze case trends and engineering escalations to prioritize fixes in the backlog.

What we're looking for

  • Proven experience as a Product Manager in technology-focused enterprise environments.
  • Demonstrated expertise with Go-To-Market (GTM) and Customer Experience (CX) strategies.
  • Strong track record of defining product requirements and managing backlogs in Agile frameworks.
  • Technical proficiency to communicate effectively with engineers, architects, and business stakeholders.
  • Experience in building AI-assisted proofs of concept for enterprise-level systems.
  • Familiarity with entitlement management, subscription billing, and license activation systems.
  • Direct experience working with Salesforce (SFDC) or similar large-scale ERP/CRM systems.

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