Principal AI Engineer
At a glance
AI generatedTL;DR
We are seeking an experienced AI Platform Engineer to join our dynamic team at Salesforce, focusing on developing and maintaining core infrastructure and CI/CD pipelines for autonomous AI agents. This role involves designing agent harnesses that manage interactions with large language models, implementing evaluation frameworks to ensure agent quality, and building sandboxed execution environments to secure safe operations. Key responsibilities include automating deployment processes, ensuring robust security measures, and enhancing developer experience through tooling. Ideal candidates have 9+ years of relevant experience, strong Python skills, and expertise in AWS, CI/CD tools like GitHub Actions and ArgoCD, Docker, Kubernetes, and Terraform. Experience with Salesforce’s Agentforce and Data360 is a plus. This role impacts marketing, sales, service, and product growth across the organization, requiring a blend of software engineering, agent systems design, and evaluation tooling expertise.
Skills
What you'll do
- Design and build agent harness infrastructure to manage LLM calls and tool use.
- Implement sandboxed execution environments to ensure safe agent operation in production.
- Build automated pipelines for collecting agent traces and routing failures to evaluation.
- Develop evaluation frameworks to measure task success, accuracy, and cost efficiency.
- Maintain CI/CD pipelines that include agent evaluation gates before deployment.
What we're looking for
- 9+ years of experience as a Platform Engineer or similar role.
- Proven expertise in building agent harness infrastructure and evaluation frameworks.
- Strong hands-on skills with sandboxing techniques and safe execution environments.
- Deep knowledge of AWS, CI/CD tooling (GitHub Actions, ArgoCD), and containerization.
- Proficient in Python for scalable tools and platform components development.
- Experience with context engineering and multi-turn conversation management.
Employer
About Salesforce
Salesforce is the world''s leading customer relationship management (CRM) platform, offering cloud-based software for sales, service, marketing, analytics, and application development. Industry: Enterprise Software & Cloud Computing
Salesforce currently has 81 open roles on FindRole.
Listed pay typically runs $157,050–$260,100 across 70 roles with salary data.
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