Platform Monitoring Engineer - Adyen

Ayden

Actively hiring
US Posted 55 days ago
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At a glance

AI generated

TL;DR

As a Senior Monitoring Engineer within Adyen’s Global Platform Operations team in Bengaluru, you will play a critical role in ensuring platform reliability by participating in 24/7 on-call rotations and proactively monitoring performance to detect issues before they impact merchants. Your responsibilities include real-time communication with affected merchants during incidents, collaborating with cross-functional teams like Engineering and Product to enhance the monitoring strategy, and developing automation tools for effective incident management. You will also analyze alerts, provide feedback to engineering teams for improving logging and alerting systems, and document best practices in a monitoring playbook. This role requires expertise in monitoring tools such as Prometheus, Grafana, ELK Stack, and observability platforms like Datadog or Splunk, along with strong analytical skills and the ability to communicate complex technical concepts clearly to non-technical stakeholders.

Skills

Prometheus Grafana ELK Stack Datadog Dynatrace Splunk CI/CD Python JavaScript AWS Kubernetes Docker Terraform SQL PostgreSQL Linux

What you'll do

  • Monitor platform performance and merchant impact in a 24/7 on-call rotation.
  • Communicate real-time with merchants during incidents, providing accurate updates.
  • Lead initiatives to improve monitoring frameworks and operational reliability.
  • Investigate alerts and provide feedback to engineering teams for system improvements.
  • Document learnings and contribute to the monitoring playbook to mitigate risks.

What we're looking for

  • At least 5 to 10 years of experience in incident management and platform monitoring.
  • Expertise in real-time communication with clients during incidents.
  • Proficiency with monitoring tools like Prometheus, Grafana, ELK Stack, etc.
  • Experience working with observability platforms such as Datadog, Dynatrace, Splunk.
  • Strong analytical skills for complex system analysis and issue resolution.
  • Ability to prioritize, automate, and scale detection capabilities effectively.

Market check

Salary context

This listing doesn't show a salary. Similar roles on FindRole typically pay $131,650–$212,005.

Peer median band

$131,650–$212,005

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$138,750–$206,550

Middle half of comparable postings.

Based on 240 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About Ayden

Adyen is a global payments platform that provides end-to-end payment processing, merchant acquiring, and issuing solutions to large global companies, enabling them to accept payments anywhere in the world. Industry: Payments Technology & Financial Services

Ayden currently has 107 open roles on FindRole.

Listed pay typically runs $180,000–$243,000 across 37 roles with salary data.

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