Mobile Site Reliability Engineer - Assistant Vice President
At a glance
AI generatedTL;DR
As a Senior Site Reliability Engineer within the End User Computing team at Deutsche Bank, you will be responsible for ensuring the security and stability of corporate-managed and Bring Your Own (BYO) mobile devices across Apple and Android ecosystems. You will serve as the senior escalation point for complex incidents, manage platform stability through observability enhancements, and collaborate with engineering teams to implement low-risk changes using ITIL processes. Key responsibilities include developing monitoring solutions with Graph APIs in Python or PowerShell, participating in disaster recovery testing, and automating plans via Ansible. The role requires experience with MDM platforms like JAMF or Intune, macOS troubleshooting, and familiarity with networking concepts such as DNS and TCP handshakes. Additionally, proficiency in automation scripting, ServiceNow for incident management, and Site Reliability Engineering principles is essential.
Skills
What you'll do
- Manage complex incidents as the senior escalation point for mobile and macOS platforms.
- Plan and implement product enhancements and fixes in an Agile environment.
- Develop monitoring solutions with Graph APIs and other tools to enhance platform health.
- Ensure compliance with Disaster Recovery framework through routine testing and automation.
- Provide technical expertise and automate disaster recovery plans via Ansible or APIs.
- Write clear documentation for end-users and frontline teams during incident response.
- Participate in post-mortem problem exercises to identify and remediate major issues.
What we're looking for
- Proven experience with managed Apple devices using MDM like JAMF or Intune.
- Strong technical troubleshooting skills for macOS and end-user support.
- Experience in incident response, documentation, and major platform issue resolution.
- Knowledge of networking concepts such as DNS, TCP handshake behavior, and PAC files.
- Familiarity with automation scripting tools including APIs, Python, and Ansible.
- Understanding of Apple SSO and Microsoft Entra ID identity authentication concepts.
- Experience working in large enterprise organizations or across global locations.
Employer
About Deutsche Bank
Deutsche Bank is a German multinational investment bank and financial services company offering corporate banking, investment banking, retail banking, asset management, and transaction banking worldwide. Industry: Investment Banking & Financial Services
Deutsche Bank currently has 22 open roles on FindRole.
Listed pay typically runs $120,000–$153,000 across 22 roles with salary data.
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