| Microsoft Careers

Microsoft

Quick summary

Work type
On-site
Location
Salary
$102,100–$202,200 / yr
Posted
60 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $180k
This role $152k
$86k most similar roles pay here $251k

This role pays less than 71% of similar roles. Most pay $152,150–$207,350 — the shaded band above. At the midpoint, this role pays about $152k versus about $180k for comparable roles.

Based on 239 similar postings.

Employer

About Microsoft

Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing

Microsoft currently has 1580 open roles on FindRole.

Listed pay typically runs $119,800–$234,700 across 1408 roles with salary data.

Most-posted roles

View all roles at Microsoft

At a glance

TL;DR · | Microsoft Careers

As a Customer Experience Program Manager at Microsoft’s Windows Cloud Engineering team, you will lead initiatives to enhance customer and partner engagement for products like Windows 365 and Azure Virtual Desktop. Your day-to-day involves building trust with top customers and partners by addressing their technical questions and feedback, fostering collaboration between internal teams and external stakeholders, and driving the product roadmap based on community insights. You’ll need expertise in technologies such as Azure, Intune, or virtualization tools, along with strong communication and relationship-building skills to influence product priorities and advocate for customer needs. This role requires a deep understanding of the end-to-end product lifecycle and the ability to translate qualitative feedback into actionable engineering tasks, all while managing multiple workstreams and engaging in up to 25% travel.

What you'll do

  • Build and maintain trust with top customers and partners to drive clarity and excitement.
  • Monitor and address community feedback, providing practical technical solutions to build confidence.
  • Engage in 1:1 and 1:many community interactions to gather detailed customer and partner experiences.
  • Define long-term vision and strategy for product areas based on deep understanding of community needs.
  • Influence cross-functional teams and stakeholders to support the product/service vision and roadmap.
  • Translate customer and partner input into clear problem statements, focusing on underlying goals and constraints.

What we're looking for

  • Bachelor's Degree in Computer Science, Engineering, or related field and 2+ years of experience in product/technical program management.
  • Proven ability to lead large-scale technical communities and forge strong relationships within them.
  • Technical expertise with Azure, Intune, Virtualization tools, Windows 365, or similar technologies.
  • Experience translating business needs into technical roadmaps and solutions for customers/partners.
  • Strong track record of identifying product gaps and advocating on behalf of customers and partners.
  • Ability to synthesize qualitative feedback from customers and partners into actionable insights.

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