| Microsoft Careers

Microsoft

Quick summary

Work type
On-site
Location
Redmond, WA
Salary
$102,100–$202,200 / yr
Posted
66 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $181k
This role $152k
$86k most similar roles pay here $251k

This role pays less than 76% of similar roles. Most pay $155,000–$207,350 — the shaded band above. At the midpoint, this role pays about $152k versus about $181k for comparable roles.

Based on 238 similar postings.

Employer

About Microsoft

Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing

Microsoft currently has 1103 open roles on FindRole.

Listed pay typically runs $119,800–$234,700 across 985 roles with salary data.

Most-posted roles

View all roles at Microsoft

At a glance

TL;DR · | Microsoft Careers

As a Service Engineer at Microsoft Special Clouds (MSC), you will join the M365 Air-Gapped Cloud team, responsible for ensuring the reliability and security of Microsoft 365 services in highly regulated environments. Your daily tasks include providing advanced technical support during on-call rotations, leading incident response efforts, and collaborating with engineering teams to implement scalable solutions that meet strict compliance standards. You will leverage Azure or similar cloud technologies while developing automation scripts to monitor system health and performance. This role requires a Bachelor's degree in a relevant field plus 2+ years of experience in technical roles, hands-on expertise in complex IT environments, and the ability to work with large-scale distributed systems. U.S. citizenship and Top-Secret clearance are mandatory for this position, which involves supporting government and defense customers who rely on secure cloud services for critical operations.

What you'll do

  • Provide advanced operational support and ensure high availability of M365 services in secure environments.
  • Lead incident response, conduct root cause analysis, and implement service restoration plans.
  • Develop and maintain automation scripts to monitor system performance and reliability.
  • Collaborate with engineering teams to deliver new features and maintain service parity.
  • Engage stakeholders to communicate service status, risks, and mitigation strategies effectively.

What we're looking for

  • Bachelor's degree in a relevant field and 2+ years of technical experience.
  • Hands-on experience supporting complex IT environments, focusing on reliability and security.
  • Experience operating in large distributed or air-gapped cloud environments.
  • Ability to build consensus and influence across teams for common goals.
  • Recent hands-on experience with Azure or equivalent hyperscale cloud technologies.
  • U.S. citizenship and active Top-Secret clearance with CI or FSP required.

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