| Microsoft Careers

Microsoft

Quick summary

Work type
On-site
Location
Redmond, WA
Salary
$77,800–$153,700 / yr
Posted
65 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $181k
This role $116k
$59k most similar roles pay here $254k

This role pays less than 99% of similar roles. Most pay $155,000–$207,350 — the shaded band above. At the midpoint, this role pays about $116k versus about $181k for comparable roles.

Based on 238 similar postings.

Employer

About Microsoft

Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing

Microsoft currently has 1103 open roles on FindRole.

Listed pay typically runs $119,800–$234,700 across 985 roles with salary data.

Most-posted roles

View all roles at Microsoft

At a glance

TL;DR · | Microsoft Careers

As an IT Technical Trainer on Microsoft’s Cloud Operations + Innovation Learning team, you will play a pivotal role in delivering technical training and workforce development within datacenters. Your responsibilities include conducting needs analysis, evaluating training activities, and coaching learners to enhance their career growth. You will develop and deliver single to multi-day training sessions using various methods such as presentations, discussions, labs, and simulations, ensuring that the content is aligned with operational goals and incorporates the latest technologies and processes. The role requires leveraging technical and adult learning fundamentals to create a supportive environment for IT technicians. Ideal candidates possess at least 2 years of experience in training or datacenter environments, along with strong written and interpersonal skills. Preferred qualifications include certifications like CompTIA CTT+ and industry-specific frameworks such as ITIL or MCSE, ensuring you can effectively contribute to Microsoft’s cloud infrastructure initiatives.

What you'll do

  • Develop and deliver technical training programs to prepare IT technicians for local qualifications.
  • Incorporate latest features and technologies into learning experiences to maintain quality delivery.
  • Manage classroom dynamics using techniques like behavioral reinforcement and time management.
  • Evaluate training activities and provide feedback to enhance curriculum consistency and relevance.
  • Align training metrics with operational goals to measure success in cloud consumption and learner satisfaction.

What we're looking for

  • Bachelor's Degree and at least 2 years of experience in training, IT, cloud systems, datacenters, or server environments.
  • Minimum 3 years' experience in Datacenter & IT Operations across various functions.
  • CompTIA CTT+ certification or equivalent technical training certification within 6 months of hire.
  • Strong written and interpersonal skills for effective communication with stakeholders.
  • Current industry framework certification (ITIL, Prince) or technical certification (CCNA, MCSE).
  • Ability to deliver single to multi-day technology-based learning experiences independently.

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