This role pays less than
72%
of similar roles. Most pay
$155,000–$207,350
— the shaded band above.
At the midpoint, this role pays about
$155k
versus about
$181k
for comparable roles.
Based on 238 similar postings.
Employer
About Microsoft
Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing
Microsoft currently has
1103 open roles
on FindRole.
Listed pay typically runs
$119,800–$234,700
across 985 roles with salary data.
As a Senior Supportability Program Manager within Microsoft’s Customer Service & Support organization, you will play a crucial role in enhancing the support experience for Azure services used by developers. You will collaborate with key stakeholders and product experts to identify opportunities for improvement, prioritize issues, and develop self-serve capabilities, diagnostic tools, and automation solutions. Your responsibilities include analyzing data to communicate customer stories effectively, mitigating risks, and working closely with engineering teams on customer escalations. To succeed in this role, you should have a Master’s degree or equivalent experience in IT-related fields, along with proficiency in Azure services and data visualization tools like Power BI. This position offers the chance to deepen your technical expertise while contributing to Microsoft's mission of empowering every person and organization on the planet to achieve more through seamless support solutions.