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About Microsoft
Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing
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As a Microsoft Senior Data Center IT Support Technician, you will join a dedicated team responsible for maintaining the operational integrity of data centers by providing comprehensive IT support for secure access workstations, laptops, servers, and conference room A/V systems. Your daily tasks include ensuring that all devices are up-to-date with the latest operating systems and software updates while managing an inventory of spare parts to minimize downtime. You will collaborate closely with other shifts and technician teams to ensure smooth transitions and effective handovers, leveraging advanced diagnostic tools and standard procedures to resolve technical issues swiftly. This role requires expertise in data center technology maintenance, including installation, troubleshooting, and decommissioning processes, as well as a strong understanding of network design templates and deployment standards.