| Microsoft Careers

What you'll do

• Define and drive reliability strategy for mission-critical systems, setting measurable targets aligned to business priorities.
• Establish and enforce SLO/SLI frameworks and error budgets across teams to ensure consistent adoption and accountability.
• Lead complex incident management and systemic RCA efforts, driving durable long-term fixes for cross-service failures.
• Influence architecture and platform design to enhance operability, scalability, fault isolation, and disaster recovery at scale.
• Drive reliability engineering standards for observability, capacity planning, and production readiness across the organization.

What we're looking for

• 8+ years of technical experience in software engineering, network engineering, or systems administration.
• Proven track record of defining and operationalizing SLOs, SLIs, and error budgets.
• Experience leading reliability efforts for enterprise-scale or globally distributed systems.
• Advanced debugging and troubleshooting skills across application, platform, and infrastructure layers.
• Demonstrated ability to mentor senior engineers and influence engineering culture at scale.
• Extensive experience operating large-scale, distributed production systems, including cloud-native platforms.
• Strong understanding of observability, incident management, and production operations at scale.