At a glance
AI generatedTL;DR
As a Critical Environment (CE) Technical Trainer on Microsoft’s Cloud Operations + Innovation (CO+I) Learning team, you will play a pivotal role in delivering technical training and workforce development for datacenter technicians. Your responsibilities include assessing training needs, developing curriculum that incorporates the latest technologies, and conducting both virtual and in-person training sessions to prepare technicians for local qualifications. You will leverage digital resources and classroom management techniques to ensure effective learning outcomes while fostering an engaging environment that encourages questions and continuous improvement. This role requires hands-on experience with datacenter systems such as electrical power monitoring, building automation, and battery monitoring systems, along with a background in IT training or project management. Additionally, proficiency in AI technologies and the Microsoft Certified Trainer (MCT) certification are highly valued. The CO+I team is responsible for powering Microsoft’s cloud services, making this role crucial in maintaining operational excellence across datacenters nationwide.
Skills
What you'll do
- Develop and deliver technical training programs to Critical Environment technicians.
- Incorporate latest features and technologies into learning experiences to enhance quality.
- Manage classroom dynamics using flexible learning techniques and behavioral reinforcement.
- Provide continuous feedback on course content to maintain curriculum relevance.
- Monitor learner progress and engage in hands-on lab activities for deeper understanding.
What we're looking for
- Bachelor's degree in a relevant field (Computer Science, IT, etc.) or equivalent experience.
- 4+ years of hands-on technical experience with facility cooling and electrical systems.
- 2+ years of training delivery and readiness operations experience or project management skills.
- Ability to analyze and represent training data effectively.
- Experience using AI technologies in workstreams.
- Microsoft Certified Trainer (MCT) certification.
Employer
About Microsoft
Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing
Microsoft currently has 534 open roles on FindRole.
Listed pay typically runs $119,800–$234,700 across 488 roles with salary data.
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