Lead Systems Operations Engineer – Platform Reliability Engineering (PRE)

Wells Fargo

Hybrid Actively hiring Posted this week
Charlotte, NC · Irving, TX · West Des Moines, IA · Minneapolis, MN Posted 6 days ago $119,000–$206,000 / year
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At a glance

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TL;DR

Wells Fargo is hiring a Lead Systems Operations Engineer for its Platform Reliability Engineering (PRE) team within the CTO Platform organization, targeting senior engineers with deep expertise in one core platform domain such as databases or cloud services. This role involves leading technical analysis and resolution of complex production issues, applying SRE principles to enhance reliability and observability across critical platforms, and designing automation-first solutions to reduce operational toil. The ideal candidate will have hands-on experience with tools like Grafana, Prometheus, and Python scripting, along with strong communication skills for influencing senior leadership. They will mentor engineers on best practices while driving technical debt remediation in hybrid environments, ensuring high availability and performance engineering standards are met across the enterprise.

Skills

SRE Python Bash Prometheus Grafana Terraform Ansible CI/CD Kubernetes AWS PostgreSQL Docker Git SLI/SLO HA Resiliency Observability Automation Incident Management

What you'll do

  • Lead analysis and resolution of complex, systemic production reliability issues.
  • Apply SRE principles to both new and legacy platforms for operational excellence.
  • Define and drive enterprise observability standards including metrics and alerting.
  • Design automation-first solutions to reduce operational toil and improve MTTR.
  • Mentor engineers on reliability engineering, observability, and automation practices.

What we're looking for

  • 5+ years of experience in Systems Operations, SRE, Platform Engineering, or Production Support with deep expertise in a core platform domain
  • Strong hands-on experience applying SRE practices including SLI/SLO definition, error budgets, and reliability metrics
  • Proven ability to troubleshoot and resolve large-scale, distributed production systems issues
  • Experience designing and implementing automation-first solutions to reduce operational toil and improve MTTR
  • Solid understanding of incident, problem, and change management in enterprise production environments
  • Strong communication skills across engineering teams and senior leadership for technical guidance
  • Familiarity with infrastructure automation/IaC tools such as Ansible or Terraform

Employer

About Wells Fargo

Wells Fargo & Company is one of the largest banks in the United States, providing banking, investment, mortgage, and consumer and commercial finance products and services nationwide. Industry: Banking & Financial Services

Wells Fargo currently has 63 open roles on FindRole.

Listed pay typically runs $119,000–$224,000 across 31 roles with salary data.

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