Lead ServiceNow Engineer at Toast

Toast, Inc.

Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$155,000–$248,000 / yr
Posted
1 day ago

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $194k
This role $202k
$144k most similar roles pay here $259k

This role pays more than 53% of similar roles. Most pay $161,187–$227,500 — the shaded band above. At the midpoint, this role pays about $202k versus about $194k for comparable roles.

Based on 240 similar postings.

Employer

About Toast, Inc.

Toast is a cloud-based restaurant management platform providing point-of-sale, payment processing, and operations software for the food service industry.

Toast, Inc. currently has 45 open roles on FindRole.

Listed pay typically runs $159,000–$254,000 across 43 roles with salary data.

Most-posted roles

View all roles at Toast, Inc.

At a glance

TL;DR · Lead ServiceNow Engineer at Toast

The Lead ServiceNow Engineer role requires a senior-level professional to architect and govern a strategic ServiceNow platform for over 6,000 users. This individual will lead large-scale initiatives, serve as the top-tier technical escalation point, mentor engineers, and drive cross-functional discussions to ensure solutions are scalable, secure, and aligned with enterprise strategy. Key responsibilities include designing complex integrations, translating business needs into technical solutions, and implementing development standards and best practices. The ideal candidate has deep expertise in ServiceNow platform architecture, JavaScript, HTML/CSS, Angular, React, and Employee Center development, along with experience integrating systems like Okta, Workday, and SailPoint. This role is integral to AI-driven automation and continuous improvement efforts at Toast, a company focused on enterprise-scale solutions.

What you'll do

  • Lead the development of complex, platform-wide ServiceNow initiatives.
  • Serve as top-tier technical escalation point for resolving critical issues.
  • Design and oversee integrations with enterprise systems for reliability.
  • Mentor engineers and guide code reviews to enhance team capability.
  • Drive innovation in automation, AI capabilities, and user experience.

What we're looking for

  • Deep expertise in ServiceNow platform, including advanced scripting and custom application development.
  • Extensive experience architecting multi-system integrations with REST/SOAP and enterprise systems like Okta, Workday.
  • Proven ability to lead large-scale initiatives, mentor engineers, and drive technical standards and best practices.
  • Strong proficiency in JavaScript, HTML/CSS, Angular, React, and modern UI/UX patterns for ServiceNow development.
  • At least 7 years of progressive ServiceNow development experience with leadership roles in enterprise settings.

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