The Staff Software Engineer role at Toast involves serving as a technical leader within the Care & Onboarding team, responsible for building and maintaining tools that support Customer Care Agents, Onboarding Consultants, and internal teams. This position requires driving architectural decisions to enhance scalability, reliability, and maintainability of systems while leading large-scale initiatives from conception through production. Key responsibilities include resolving systemic challenges, setting high standards for engineering quality, and collaborating with product, design, and operations leadership to translate business strategies into technical plans. The ideal candidate should have 8+ years of experience in delivering complex backend systems at scale, mastery in Java or Kotlin, deep proficiency in API lifecycle management, and hands-on experience with AI-augmented development tools and LLMs.
Skills
Java
Kotlin
API lifecycle management
query languages
data modeling
data distribution
AI-augmented development tools
LLMs
Workato
iPaaS
Salesforce
CRM platforms
React
GraphQL
What you'll do
Own the technical direction of Care & Onboarding platforms, enhancing scalability and reliability.
Lead design and delivery of large-scale initiatives from concept to production.
Resolve systemic technical challenges affecting operational efficiency and team dependencies.
Set high standards for engineering quality through code contributions and mentorship.
Translate business strategy into actionable technical plans with product and operations teams.
What we're looking for
8+ years of experience delivering complex backend systems at scale
Mastery in Java, Kotlin, or another object-oriented programming language
Deep proficiency in API lifecycle management and data modeling
Proven technical leadership with cross-team alignment and stakeholder influence
Bachelor's degree in Computer Science or equivalent practical experience
Hands-on experience building large-scale systems using LLMs in production
Familiarity with iPaaS platforms like Workato and CRM platforms like Salesforce
Market check
Salary context
Above market
How this pay compares to similar roles
Similar $196k
This role $251k
$126k
most similar roles pay here
$329k
This role pays more than
90%
of similar roles. Most pay
$170,000–$222,567
— the shaded band above.
At the midpoint, this role pays about
$251k
versus about
$196k
for comparable roles.
Based on 240 similar postings.
Employer
About Toast, Inc.
Toast is a cloud-based restaurant management platform providing point-of-sale, payment processing, and operations software for the food service industry.
Toast, Inc. currently has
45 open roles
on FindRole.
Listed pay typically runs
$159,000–$254,000
across 43 roles with salary data.