Host Communications Channels Lead - Careers

Airbnb

Remote

Quick summary

Work type: Remote
Location: Remote
Salary: $132,000–$155,000 / yr
Posted: 2 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $186k

This role $144k

$120k most similar roles pay here $241k

This role pays less than 74% of similar roles. Most pay $142,725–$229,500 — the shaded band above. At the midpoint, this role pays about $144k versus about $186k for comparable roles.

Based on 239 similar postings.

Employer

About Airbnb

Founded in 2008 and formerly known as AirBed & Breakfast, Inc., Airbnb is a global marketplace connecting travelers with hosts who offer unique accommodations, ranging from private rooms to entire homes. It operates a massive digital platform for booking stays, experiences, and travel services worldwide.

Airbnb currently has 75 open roles on FindRole.

Listed pay typically runs $204,000–$255,000 across 48 roles with salary data.

Most-posted roles

View all roles at Airbnb

At a glance

TL;DR · Host Communications Channels Lead - Careers

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As the Host Communications Channels Lead at Airbnb, you will join the Community team to manage and optimize content for over 5 million global hosts through in-app messaging, email, and the Resource Center. Your daily tasks include building, QAing, and deploying content, managing technical development of email campaigns, configuring in-app messaging, maintaining content standards, and collaborating with cross-functional teams to enhance user experiences. You will need at least five years of experience in large-scale digital platforms, expertise in content management systems, and the ability to work closely with product, engineering, design, and data teams. Your role is crucial for delivering meaningful learning experiences and supporting Airbnb’s broader communications goals while fostering a strong global host community.

Skills

Jira Confluence GitHub Python SQL Google Analytics AWS Kubernetes Docker CI/CD Terraform PostgreSQL Elasticsearch React Node.js Git Selenium JUnit

What you'll do

Build, QA, and deploy content for Host communication channels.
Manage end-to-end technical execution of email campaigns from intake to send.
Configure and publish in-app messaging using personalization tools.
Maintain content standards and workflows for consistency and quality.
Develop documentation and best practices for internal teams.
Monitor channel performance data to optimize user experience.

What we're looking for

5+ years of hands-on content management in large-scale digital platforms.
Experience analyzing and improving publishing workflows and campaign operations.
Proven ability to work cross-functionally with product, engineering, design, and data teams.
Confidence partnering with engineers to resolve bugs and improve platform performance.
Strong technical communication skills and knowledge of product development processes.
Ability to gather and interpret data, user insights, and analytics for operational decisions.
Capable of writing clear technical briefs aligning goals across product, design, and engineering.

Engineering Manager, Guest & Host - Careers

Airbnb

San Francisco, CA +1 11 days ago

Python Java Node.js React Docker Kubernetes AWS CI/CD PostgreSQL MongoDB Redis GraphQL RESTful APIs Scrum Agile

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