Global Security and Intelligence Center (GSIC) Deputy Operation Manager - C12

Citi

Hybrid

Quick summary

Work type
Hybrid
Location
Tampa, FL
Salary
$87,280–$130,920 / yr
Posted
5 days ago
Nearby
99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $174k
This role $109k
$73k most similar roles pay here $221k

This role pays less than 97% of similar roles. Most pay $150,000–$198,800 — the shaded band above. At the midpoint, this role pays about $109k versus about $174k for comparable roles.

Based on 240 similar postings.

Employer

About Citi

Citi is one of the world’s most trusted financial institutions, proudly serving millions of customers across the United States.

Citi currently has 380 open roles on FindRole.

Listed pay typically runs $125,760–$188,640 across 354 roles with salary data.

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View all roles at Citi

At a glance

TL;DR · Global Security and Intelligence Center (GSIC) Deputy Operation Manager - C12

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Citi is seeking a Deputy Operations Manager for its Global Security and Intelligence Center (GSIC) in Tampa, responsible for overseeing security operations across North America, Mexico, and Latin America. This role involves managing day-to-day operations including CCTV monitoring, alarm response, and threat management, while leading a multidisciplinary team to ensure consistent execution of security protocols and training standards. The Deputy Operations Manager will coordinate with law enforcement and intelligence agencies, develop governance frameworks, and support vendor relationships. Ideal candidates have at least five years of security operations experience, including two in a leadership role, familiarity with banking regulations, and expertise in physical security technologies such as access control systems and CCTV surveillance platforms. Knowledge of geopolitical risks and crisis response is beneficial, especially for those fluent in English and Spanish to engage effectively across Latin America.

Skills

CCTV AccessControlSystems IntrusionDetectionSystems IncidentManagement ThreatMonitoring PhysicalSecurityTechnologies VendorManagement KPIs LawEnforcementEngagement GeopoliticalRiskAssessment CI/CD BilingualCommunication HybridWorkingModel GlobalCollaboration

What you'll do

  • Manage and coordinate daily operations of the GSIC for North America, Mexico, and Latin America.
  • Lead a security operations team, ensuring consistent execution of monitoring and response procedures.
  • Deliver timely escalation and coordination across security teams during incidents.
  • Oversee key performance indicators to track operational productivity and risk management outcomes.
  • Coordinate training programs and establish oversight structures for the 24/7 security function.
  • Develop governance frameworks for engagement with law enforcement and government agencies.

What we're looking for

  • 5+ years of security operations experience, including management or supervisory roles.
  • Hands-on experience in managing a security operations center with CCTV and intrusion detection systems.
  • Familiarity with banking security regulations such as the Bank Protection Act and Title 12 CFR.
  • Background in corporate security or critical infrastructure protection, understanding global risks.
  • Ability to coordinate with law enforcement and intelligence agencies across multiple jurisdictions.

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