Document Support Engineer

Coalition

Quick summary

Work type
On-site
Location
San Francisco, CA
Posted
21 days ago
Nearby
99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $165k
$106k most similar roles pay here $220k

This listing doesn't post a salary. Most similar roles pay $135,000–$195,442.

Based on 240 similar postings.

Employer

About Coalition

Coalition is a cyber insurance and security company that combines comprehensive cyber insurance coverage with active risk management tools to help organizations prevent and respond to cyber incidents. Industry: Cyber Insurance & Risk Management

Coalition currently has 18 open roles on FindRole.

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At a glance

TL;DR · Document Support Engineer

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As a Support Engineer at Coalition’s Documents Platform team in the United States, you will work closely with Software Engineers, Product Managers, and Production Underwriters to develop and maintain insurance document templates. Your daily tasks include translating product requirements into schema-driven templates, debugging and optimizing documents, ensuring high quality through rigorous testing, and collaborating across teams to resolve issues efficiently. You will use scripting languages like Python or JavaScript, HTML templating technologies such as Jinja, and work with structured data formats like JSON. This role offers a flexible growth pathway towards software engineering or project management, allowing you to deepen your technical skills while developing leadership abilities in a fast-paced environment where accuracy and compliance are paramount.

Skills

Python Go JavaScript HTML Jinja JSON CI/CD Kubernetes AWS Docker GitHub Jira PostgreSQL

What you'll do

  • Own the lifecycle of document templates from design to maintenance.
  • Translate insurance product requirements into accurate, compliant templates.
  • Develop and debug document templates, resolving data-mapping issues and bugs.
  • Maintain high document quality by writing and executing test plans.
  • Triage and resolve document-related requests using tools like Jira.

What we're looking for

  • Experience in scripting or programming languages such as Python, Go, JavaScript.
  • Familiarity with HTML and templating technologies like Jinja for document templates.
  • Strong problem-solving skills, especially in debugging complex systems.
  • Ability to manage multiple projects simultaneously using tools like Jira.
  • High attention to detail and quality in customer-facing documents.
  • Experience working with structured data formats such as JSON.
  • Collaboration skills with cross-functional teams in a fast-paced environment.

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