Director of Solution Engineering, Patient Experience

Johnson & Johnson

Remote

Quick summary

Work type
Remote
Location
Titusville, NJ
Salary
$150,000–$258,750 / yr
Posted
7 days ago
Closes
Jul 11, 2026
Nearby
99+ roles within 25 mi

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $212k
This role $204k
$137k most similar roles pay here $276k

This role pays less than 53% of similar roles. Most pay $170,000–$254,925 — the shaded band above. At the midpoint, this role pays about $204k versus about $212k for comparable roles.

Based on 240 similar postings.

Employer

About Johnson & Johnson

Johnson & Johnson is a multinational corporation operating in three main segments: consumer health products, pharmaceuticals, and medical devices, known for brands like Tylenol, Band-Aid, and Janssen. Industry: Pharmaceuticals & Medical Devices

Johnson & Johnson currently has 70 open roles on FindRole.

Listed pay typically runs $117,500–$201,250 across 68 roles with salary data.

Most-posted roles

View all roles at Johnson & Johnson

At a glance

TL;DR · Director of Solution Engineering, Patient Experience

Role Posting Log in to save

Johnson and Johnson’s J&J Innovative Medicine division seeks a Director of Solution Engineering to lead the North American patient experience initiative. This role involves shaping and executing strategic visions for patient engagement platforms using Salesforce Life Sciences Cloud, AWS, and other healthcare technologies. The director will collaborate with cross-functional teams to ensure seamless customer experiences and efficient order fulfillment while adhering to regulatory requirements. Key responsibilities include defining modern architectural principles, implementing CI/CD practices, and fostering a culture of experimentation. Required skills encompass hands-on experience with enterprise CRM platforms like Salesforce, Genesys, and MuleSoft, as well as expertise in microservices, APIs, and custom platform development. The ideal candidate has 10+ years of experience in pharmaceutical or life sciences, including leadership roles in CRM and patient experience solutions.

Skills

Salesforce AWS MuleSoft Genesys Cloud Kafka SNS/SQS REST GraphQL CI/CD Terraform Kubernetes Jenkins New Relic OpenSearch Apex LWC Flows MCP/A2A_patterns

What you'll do

  • Own end-to-end engineering strategy for patient engagement platforms.
  • Define and enforce modern architectural principles including microservices and API-first design.
  • Oversee implementation of Salesforce, Genesys Cloud, and AWS ecosystem technologies.
  • Partner with cross-functional teams to align technology with business processes.
  • Ensure seamless integration across Salesforce and ecosystem platforms for unified data views.

What we're looking for

  • 10+ years of experience in Pharmaceutical or Life Sciences.
  • Proven track record leading large-scale digital platforms and cross-functional teams.
  • Hands-on expertise with enterprise CRM and engagement platforms (e.g., Salesforce).
  • Experience with modern architecture principles including microservices, APIs, and custom platform development.
  • Strong strategic thinking, problem-solving, and decision-making skills.
  • Excellent executive communication and stakeholder management capabilities.

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