Director, Customer Identity & Access Mgt

Prudential Financial

Quick summary

Work type
On-site
Location
Newark, NJ
Salary
$147,100–$220,700 / yr
Posted
9 days ago

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $207k
This role $184k
$135k most similar roles pay here $261k

This role pays less than 66% of similar roles. Most pay $167,800–$246,700 — the shaded band above. At the midpoint, this role pays about $184k versus about $207k for comparable roles.

Based on 239 similar postings.

Employer

About Prudential Financial

Prudential Financial is a global financial services leader and premier active global investment manager.

Prudential Financial currently has 39 open roles on FindRole.

Listed pay typically runs $133,600–$204,100 across 36 roles with salary data.

Most-posted roles

View all roles at Prudential Financial

At a glance

TL;DR · Director, Customer Identity & Access Mgt

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As the Director of Customer Identity & Access Management (CIAM) within IAM & Security Operations at a leading financial institution, you will lead the strategic development and implementation of customer identity controls that safeguard digital experiences while fostering secure growth. Your daily responsibilities include collaborating with cross-functional teams to design tiered defense patterns for security, fraud prevention, and user experience, contributing to multi-quarter roadmaps for CIAM platform evolution, and ensuring compliance with risk and regulatory standards using tools like ForgeRock, Ping, Prove, and Imperva WAF. You will also provide leadership in operational excellence, policy development, and training across the organization, requiring a strong background in identity and access management principles, program management, and cybersecurity risk mitigation.

Skills

ForgeRock Ping Prove Imperva WAF NIST ISO 27000 Standards Identity and Access Management CIAM CISSP CISM CISA

What you'll do

  • Develop and maintain policies for customer identity controls to meet risk and compliance standards.
  • Design tiered defense patterns balancing security, user experience, and fraud prevention.
  • Lead the CIAM Operations program direction and enhance information security processes daily.
  • Partner with engineering teams on implementation approaches using specific toolsets like ForgeRock and Ping.
  • Collaborate with architecture teams to ensure CIAM integrates effectively across the enterprise.

What we're looking for

  • Significant experience leading customer identity programs and cross-functional teams in complex enterprise environments.
  • Proven strengths in solution design and program management across identity ecosystems.
  • Strong knowledge of identity and access management principles and best practices.
  • Experience developing and implementing identity and access management policies and procedures.
  • Expertise with CIAM tooling such as ForgeRock, Ping, Prove, and Imperva WAF.
  • Deep understanding of NIST and ISO 27000 standards in cybersecurity risk management.

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