Content Design, Operations Lead

Salesforce

Remote Actively hiring Posted this week
San Francisco, CA Posted 3 days ago $117,400$177,600 / year

At a glance

AI generated

TL;DR

As a Content Design Manager at Salesforce, you will join a dynamic team dedicated to enhancing user experiences across various industries by leveraging AI and innovative design practices. Your role involves building robust resourcing models, tracking release work, and fostering cross-functional partnerships to ensure sustainable operations. You’ll create rituals that strengthen team cohesion and drive new processes for defining and prioritizing tasks. Daily responsibilities include liaising with UX leadership, managing training programs, and organizing presentations for diverse audiences. Ideal candidates possess extensive experience in enterprise software, strong interpersonal skills, and a systems mindset, along with fluency in AI and prototyping tools to streamline operations and improve content design workflows at scale.

Skills

AI Scrum Agile UX Design Prototyping Project Management Communication Skills Systems Thinking Training Programs Design Ops Content Design Mastery of Internal Tools Cross-Functional Collaboration Relationship Building Enterprise Software Experience Generative AI Systems Vibe Prototyping

What you'll do

  • Establish resourcing models and track release work for content design initiatives.
  • Determine best practices and align teams within a lean and agile environment.
  • Create rituals to foster team connection and shared purpose across the organization.
  • Drive new processes and frameworks to define, prioritize, and allocate work.
  • Build strong partnerships with cross-functional stakeholders and UX design leadership.
  • Manage training programs and organize presentations for partner audiences globally.

What we're looking for

  • 7+ years of experience in enterprise software roles like content design, design ops, or program management.
  • Fluent with AI and prototyping tools to enhance operations and workflow efficiency.
  • Strong partnership and relationship-building skills for cross-functional collaboration.
  • Experience partnering directly with product management and engineering teams.
  • Ability to establish credibility and rapport with senior executives and technical team members.
  • Mastery of internal tools to track content design work and contribute new processes.

Market check

Salary context

This $117,400–$177,600 range sits above 14% of similar postings on FindRole.

Peer median band

$153,800$231,000

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$162,512$221,168

Middle half of comparable postings.

Based on 238 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About Salesforce

Salesforce is the world''s leading customer relationship management (CRM) platform, offering cloud-based software for sales, service, marketing, analytics, and application development. Industry: Enterprise Software & Cloud Computing

Salesforce currently has 81 open roles on FindRole.

Listed pay typically runs $157,050–$260,100 across 70 roles with salary data.

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