Join our team as a Cloud Developer and Customer Support Engineer, combining technical development with customer support to implement innovative cloud solutions for U.S. government agencies using AWS or Azure. You will balance proactive infrastructure improvements and reactive issue resolution, contributing to automation practices, evaluating cloud services, and maintaining documentation while adhering to SLAs. This role requires 3+ years of experience in Python, AWS/Azure, Git, and IT systems engineering, along with customer support skills, including incident management and multi-tenant architecture knowledge. Ideal candidates will also have certifications like AWS Solutions Architect or DevOps Engineer and experience with tools such as ServiceNow and Jira.
Ability to manage multiple customer cases while maintaining high service quality.
Knowledge of multi-account architecture, Linux/Windows OS, and networking fundamentals.
Market check
Salary context
Competitive pay
How this pay compares to similar roles
Similar $169k
This role $142k
$73k
most similar roles pay here
$220k
This role pays less than
65%
of similar roles. Most pay
$142,375–$196,000
— the shaded band above.
At the midpoint, this role pays about
$142k
versus about
$169k
for comparable roles.
Based on 240 similar postings.
Employer
About Booz Allen Hamilton
Booz Allen Hamilton is a management and technology consulting firm that provides analytics, digital, engineering, and cybersecurity solutions primarily to U.S. government agencies and commercial clients. Industry: Management & Technology Consulting
Booz Allen Hamilton currently has
673 open roles
on FindRole.
Listed pay typically runs
$86,800–$198,000
across 660 roles with salary data.