Adyen’s Merchant Operations Excellence team seeks a CDD KYC QA Specialist to drive quality and efficiency in its Customer Due Diligence (CDD) and Know Your Customer (KYC) processes. This role involves conducting thorough QA reviews, developing clear guidelines for analysts, and creating end-to-end QA frameworks that enhance operational accuracy and efficiency. The specialist will also provide targeted training to MOPs leads and analysts, ensuring they understand compliance gaps and can reduce error rates proactively. Key responsibilities include cross-functional collaboration with Compliance, Project Managers, and Product teams to foster a culture of shared quality and accountability. Ideal candidates have 3+ years of experience in CDD/KYC operational roles, strong data analysis skills, and an automation-first mindset, along with expertise in AML/CFT frameworks and exceptional English communication abilities.
Skills
AML
KYC
EDR
Terminations
QA frameworks
Data analysis
Dashboards
Reports
Cross-functional collaboration
Automation
Python
SQL
Tableau
Jira
Confluence
GitHub
Miro
Microsoft Office Suite
CI/CD
What you'll do
Perform in-depth QA reviews to identify systemic weaknesses in CDD/KYC processes.
Develop and maintain clear QA guidelines for analysts aligned with global compliance procedures.
Design end-to-end QA frameworks that enhance operational efficiency and accuracy.
Provide targeted training on compliance gaps to reduce error rates proactively.
Translate QA findings into actionable dashboards and reports for leadership.
What we're looking for
3+ years of experience in CDD/KYC operational, QA, or compliance control roles.
Deep understanding of AML/CFT frameworks and regulatory nuances for merchant onboarding.
Strong data analysis skills to synthesize complex information and provide strategic recommendations.
Exceptional English communication skills with the ability to tailor messages to different audiences.
Proven track record of cross-functional collaboration to drive process improvements.
Automation-first mindset to identify manual bottlenecks and improve processes.
Market check
Salary context
This listing doesn't show a salary. Similar roles on FindRole typically pay
$125,000–$204,000.
Peer median band
$125,000–$204,000
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$137,800–$207,825
Middle half of comparable postings.
Based on 239 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About Ayden
Adyen is a global payments platform that provides end-to-end payment processing, merchant acquiring, and issuing solutions to large global companies, enabling them to accept payments anywhere in the world. Industry: Payments Technology & Financial Services
Ayden currently has
107 open roles
on FindRole.
Listed pay typically runs
$180,000–$243,000
across 37 roles with salary data.