Careers - CRM Product Owner, GTM

Block

Actively hiring Posted this week
Bay Area, CA Posted 2 days ago $171,800–$236,200 / year
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At a glance

AI generated

TL;DR

As a CRM Product Owner at Square, you will join the Go-To-Market Systems and Operations team to support Afterpay and Square’s B2B business teams. Your role involves partnering with GTM leadership and product owners to define and build roadmaps and features that enhance operational efficiency and scalability. You will use agentic coding tools like Claude and Codex to develop, document, and deploy technical solutions, while also managing project intake and prioritization processes. Key responsibilities include automating business processes, training users on new features, and collaborating with data and engineering teams to ensure successful implementation of user-friendly systems. The ideal candidate has 8+ years of product management experience, including at least 2 years building internal tools, extensive use of Salesforce for automation, and a deep understanding of GTM systems across Sales, Account Management, Services, and Partnerships.

Skills

Salesforce Claude Codex Goose agile SCRUM Python SQL JavaScript APIs REST GraphQL CI/CD Git JIRA Confluence

What you'll do

  • Define and build roadmaps and features that support the overall strategy of B2B business teams.
  • Automate current state business processes to increase operational efficiency and scalability.
  • Train stakeholders on newly deployed sales technologies and connected applications.
  • Manage project intake, prioritization, and definition for supported business partners.
  • Lead requirements gathering sessions and document current and future state business processes.
  • Develop technical solutions documents and deploy features through engineering pipelines using agentic coding tools.

What we're looking for

  • 8+ years of product management or owner experience, including building internal tools.
  • Deep enterprise experience using Salesforce for business automations and solutions.
  • Proficiency in agentic coding tools like Claude, Codex for full product lifecycle.
  • Ability to summarize complex processes into automation opportunities and solutions.
  • Strong understanding of GTM systems and processes across Sales, Services, Partnerships.
  • Familiarity with agile/SCRUM methodologies for effective product development.

Employer

About Block

Block, Inc. (formerly Square) is a financial technology company operating the Square merchant payments ecosystem, Cash App peer-to-peer payments, TIDAL music streaming, and Bitcoin-focused financial services. Industry: Financial Technology & Payments

Block currently has 47 open roles on FindRole.

Listed pay typically runs $180,000–$270,000 across 46 roles with salary data.

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