Business Manager - Enterprise Arbitration, Enterprise Consumer Product

Capital One Financial

Actively hiring Posted this week Verified listing
McLean, VA · Richmond, VA · Chicago, IL · New York, NY · Riverwoods, IL Posted 2 days ago $149,800–$171,000 / year
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99+ other roles within 25 mi Near McLean, VA

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $179k
This role $160k
$135k most similar roles pay here $224k

This role pays less than 63% of similar roles. Most pay $143,398–$214,975 — the shaded band above. At the midpoint, this role pays about $160k versus about $179k for comparable roles.

Based on 238 similar postings.

Employer

About Capital One Financial

Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking

Capital One Financial currently has 573 open roles on FindRole.

Listed pay typically runs $197,300–$225,100 across 569 roles with salary data.

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At a glance

TL;DR

The Enterprise Arbitration team seeks an associate to support its Modeling function by designing and implementing models that optimize inbound channels such as EASE, Email, and Site, which collectively generate over $2.5 billion annually in enterprise value. The role involves evaluating potential model improvements, developing comprehensive roadmaps, and advising Lines of Business on operational impacts. Ideal candidates are analytical and articulate, adept at extracting insights from complex customer behavior and communicating these to senior stakeholders effectively. They should possess a strong understanding of credit implications related to product and messaging decisions, ensuring optimal customer experiences and deepening relationships.

Skills

SQL Python R Tableau SAS Excel PowerPoint Jupyter Notebook AWS Azure Google Cloud Platform CI/CD Git Agile Scrum

What you'll do

  • Evaluate potential improvements to existing models and frameworks.
  • Develop comprehensive roadmaps for model evolution and enhancement.
  • Advise Lines of Business on the operational impacts of modeling changes.
  • Extract meaningful insights from complex customer behavior data.
  • Communicate complex concepts effectively to senior management teams.

What we're looking for

  • Analytical skills to extract meaningful insights from complex customer behavior and needs.
  • Experience in evaluating potential model improvements and developing comprehensive roadmaps.
  • Strong understanding of credit implications related to product and messaging decisions.
  • Ability to communicate complex concepts effectively to senior management.
  • Background in optimizing inbound channels such as EASE, Email, and Site for enterprise value.
  • Skilled at advising Lines of Business on operational impacts of modeling changes.
  • Experience in designing and implementing models and frameworks for customer service optimization.

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