Technology Architect - ServiceNow Platform Architect / Technical Owner
At a glance
AI generatedTL;DR
The Technology Architect at U.S. Bank serves as the ServiceNow Technical Owner and Platform Architect for the CSMNOW platform, a role requiring hands-on architectural expertise and business-facing leadership. This individual will design high-quality ServiceNow solutions to support business objectives by collaborating with stakeholders to define requirements and translate them into scalable architectures. Key responsibilities include managing biannual upgrades and monthly patching while ensuring minimal disruption, maintaining platform health targets, and establishing proactive monitoring systems. The role demands extensive experience in ServiceNow implementations, SOA, IT standards, and application delivery processes, along with certifications like CSA, CAD, CIS-ITSM, and CMA or CTA. This position is crucial for driving innovation and continuous improvement within the enterprise architecture framework at U.S. Bank.
Skills
What you'll do
- Serve as primary architect for ServiceNow CSMNOW platform, designing complex solutions.
- Define and maintain architecture standards, policies, and best practices for ServiceNow ecosystem.
- Manage biannual upgrades and monthly patching of the CSMNOW platform to ensure stability.
- Ensure platform performance meets industry standards with a security score of 95% or higher.
- Act as ServiceNow Technical Owner, accountable for overall health, evolution, and governance of the platform.
What we're looking for
- 10+ years of experience in application development and enterprise architecture.
- Extensive hands-on experience as a ServiceNow architect or platform owner.
- Proven ability to design scalable, secure architectures for complex business needs.
- Expertise in managing biannual upgrades, monthly patching, and disaster recovery exercises.
- Strong technical leadership in defining and maintaining architecture standards and best practices.
- Demonstrated capability to influence governance decisions and collaborate with enterprise teams.
- ServiceNow certifications (CSA, CAD, CIS - ITSM, CIS-CSM) preferred.
Employer
About US Bank
U.S. Bank (U.S. Bancorp) is the fifth-largest bank in the United States, providing retail banking, corporate and commercial banking, wealth management, and payment services to millions of customers. Industry: Banking & Financial Services
US Bank currently has 22 open roles on FindRole.
Listed pay typically runs $119,765–$140,900 across 22 roles with salary data.
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