Sr Quality Engineer (Complaint Investigation Engineer)

Medtronic

Closes in 2 days Remote

Quick summary

Work type: Remote
Location: Ponce
Posted: 6 days ago
Closes: Jun 17, 2026 (soon)

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Salary context

How this pay compares to similar roles

Similar $170k

$128k most similar roles pay here $211k

This listing doesn't post a salary. Most similar roles pay $137,000–$203,300.

Based on 240 similar postings.

Employer

About Medtronic

Medtronic plc is the world's largest medical technology company by revenue, specializing in device-based therapies for over 70 health conditions.

Medtronic currently has 54 open roles on FindRole.

Listed pay typically runs $108,800–$163,200 across 53 roles with salary data.

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At a glance

TL;DR · Sr Quality Engineer (Complaint Investigation Engineer)

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The Complaint Investigation Engineer role at Medtronic involves leading and managing complaint investigations, conducting root cause analysis, and driving Corrective and Preventive Actions (CAPAs) to ensure product quality and patient safety. This position requires a deep understanding of regulatory compliance and risk management through the Internal Investigation Assessment process. Day-to-day responsibilities include analyzing complaint data trends, collaborating with engineering and manufacturing teams, and ensuring all activities meet quality standards. The ideal candidate holds an engineering bachelor’s degree or higher with relevant experience in root cause analysis and investigation knowledge. Preferred skills include validation expertise, risk management, project management tools like Microsoft Project, and statistical software such as Minitab. This role is crucial for maintaining high-quality product performance and regulatory compliance within a large-scale medical device company.

Skills

Root Cause Analysis CAPA Complaint Investigation Nonconformance Validation IQ MSA OQ PQ Risk Management Project Management Microsoft Project Minitab

What you'll do

Lead and manage complaint investigations to ensure timely resolution.
Conduct root cause analysis to identify underlying issues in complaints.
Develop and implement Corrective and Preventive Actions (CAPAs) based on findings.
Analyze trended complaint data to identify systemic quality issues.
Ensure compliance with regulatory requirements for all investigation activities.

What we're looking for

Bachelor’s degree in Engineering required with relevant experience.
Minimum 4 years of experience or advanced degrees with reduced experience.
Expertise in root cause analysis and investigation processes.
Knowledge of Corrective and Preventive Actions (CAPA) procedures.
Ability to manage complaint investigations and risk assessments.
Skill in analyzing and trending data for continuous improvement.

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