Sr Manager, Retail Data Products

Through a team of BI Engineers and Product Managers, you will lead data-driven culture across Apple Retail Operations. Your team will design, refine, and create innovative data products—including a centralized hub of canonical dashboards and AI-driven conversational data tools—that deliver dynamic and intuitive decision-support. You will coach, lead, and empower team members to build scalable solutions that empower others. Develop next-gen strategy and tech stack for dashboarding and conversational BI that enables data-based decision-making for non-technical users across the retail stores organization. Lead the deployment of high-impact AI/ML products which deliver multi-year improvements to customer experience programs, site selection, staffing & scheduling, and operational efficiency. Partner with data science, analytics engineering, and data infrastructure teams to deliver tools which integrate seamlessly into user workflows. Influence cross-functional business partners to design retail programs and technology that delight retail customers. Build capabilities of individuals and team culture through effective employee development, involvement, communication, and coaching. Bachelor’s degree in a relevant field (Engineering, Data Science, Business) or equivalent experience 10+ years of experience in Business Intelligence, Product Management, Machine Learning, or equivalent 2+ years of leading and mentoring data-focused teams 2+ years of creating, communicating, and delivering on roadmaps for technical products Proficiency in SQL and at least one dashboarding tool (eg Tableau, PowerBI, Looker) Clear translation of complex technical concepts into non-technical terms Master’s degree in a relevant field (Engineering, Data Science, Business) or equivalent experience 5+ years of leading data-focused teams, fostering inclusivity and diversity of thought 5+ years of working with retail data 2+ years of experience managing Machine Learning / AI tools in production Ability to connect insights to business outcomes and influence strategy

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