Sr. Managed Services Engineer - AI & Copilot

SHI International

Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$150,000–$185,000 / yr
Posted
11 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $200k
This role $168k
$139k most similar roles pay here $252k

This role pays less than 72% of similar roles. Most pay $163,500–$235,750 — the shaded band above. At the midpoint, this role pays about $168k versus about $200k for comparable roles.

Based on 240 similar postings.

Employer

About SHI International

SHI International is a global IT solutions provider and Value-Added Reseller (VAR) that helps corporate, enterprise, and public sector customers manage, procure, and secure hardware, software, and cloud services.

SHI International currently has 36 open roles on FindRole.

Listed pay typically runs $120,000–$230,000 across 36 roles with salary data.

Most-posted roles

View all roles at SHI International

At a glance

TL;DR · Sr. Managed Services Engineer - AI & Copilot

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As a Senior Managed Services Engineer specializing in AI & CoPilot at SHI, you will support, design, build, manage, and configure solutions within customers’ managed platforms or services to ensure optimal system performance. Your day-to-day responsibilities include managing platform infrastructures, collaborating on MSP projects, optimizing environments, and mentoring junior engineers. You will leverage Microsoft Copilot, Azure OpenAI, and related technologies to deliver AI governance, logging/monitoring, and security controls while fostering a collaborative team environment. Essential skills include Python or PowerShell scripting, strong analytical abilities, technical writing, and adaptability in a dynamic work setting. This role requires experience with version control systems like Git and familiarity with CI/CD pipelines, making it ideal for those passionate about continuous learning and delivering exceptional customer service.

Skills

Microsoft Copilot Azure OpenAI Python PowerShell Git Azure DevOps CI/CD Kubernetes Terraform PostgreSQL AWS Docker Prometheus Grafana ITIL

What you'll do

  • Design and operationalize Azure OpenAI solutions and applied AI patterns.
  • Deliver Microsoft Copilot readiness and enablement across identity, data, security, and governance.
  • Build and maintain Copilot Studio integrations and automation workflows.
  • Monitor and optimize environments to ensure optimal system performance.
  • Mentor lower-tier engineering employees and provide technical guidance.

What we're looking for

  • Extensive experience in designing and managing AI solutions using Azure OpenAI and Microsoft Copilot.
  • Proven ability to lead technical delivery, mentor engineers, and own outcomes in customer environments.
  • Strong analytical skills with proficiency in Python or PowerShell for automation and scripting.
  • Experience working with version control systems like Git and Azure DevOps.
  • Demonstrated capability in troubleshooting complex technical issues and maintaining optimal system performance.
  • Commitment to continuous learning and adaptability to new technologies and methods.
  • Relevant certifications including Microsoft Certified: Azure AI Engineer Associate (or ability to obtain).

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