Software Engineering Manager - SRC First Response

PNC

Quick summary

Work type
On-site
Location
Pittsburgh, PA · Phoenix, AZ · Denver, CO · Strongsville, OH · Birmingham, AL
Salary
$100,100–$223,080 / yr
Posted
2 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $194k
This role $162k
$85k most similar roles pay here $240k

This role pays less than 78% of similar roles. Most pay $165,103–$222,000 — the shaded band above. At the midpoint, this role pays about $162k versus about $194k for comparable roles.

Based on 240 similar postings.

Employer

About PNC

PNC is one of the largest diversified financial services institutions in the U.S., based in Pittsburgh, PA, it provides retail banking, corporate banking, and asset management.

PNC currently has 152 open roles on FindRole.

Listed pay typically runs $86,250–$185,525 across 58 roles with salary data.

Most-posted roles

View all roles at PNC

At a glance

TL;DR · Software Engineering Manager - SRC First Response

As a Software Engineering Manager at PNC's SRC First Response organization, you will lead and manage a team of engineers responsible for ensuring the reliability and operational health of critical Retail Technology applications. Your day-to-day responsibilities include incident leadership during severe issues, overseeing production changes, governing security access, and driving automation improvements to prevent incidents. You will work closely with various teams such as application development, infrastructure, and governance bodies to ensure compliance and stability across multiple regulated systems. The role requires expertise in change management, release governance, and operational automation, along with strong leadership skills for managing people and fostering a supportive culture. Preferred qualifications include experience in application development, process improvements, and user experience design, making this an ideal position for someone looking to excel in a high-impact, fast-paced environment within the financial services sector.

What you'll do

  • Owns first response engineering support for critical applications, including real-time incident triage and service restoration.
  • Oversees daily operational health of regulated production systems to ensure uptime and compliance.
  • Reviews and approves production changes, ensuring they meet documentation and validation requirements.
  • Approves privileged access and governs CyberArk usage in production and non-production environments.
  • Drives improvements to operational runbooks and automation safeguards to prevent incidents.
  • Serves as a central coordination point between various teams during outages and change disputes.

What we're looking for

  • Owns first response engineering support and leads incident calls for critical applications.
  • Oversees operational health of regulated production systems to ensure uptime and compliance.
  • Reviews and governs production changes, ensuring they meet documentation and validation requirements.
  • Approves privileged access and oversees security controls for production environments.
  • Drives improvements in operational runbooks and automation safeguards to prevent incidents.

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