At a glance
AI generatedTL;DR
As a Software Engineer at PNC’s Site Reliability Technology Engineering team in Pittsburgh, you will focus on ensuring the monitoring and reliability of enterprise technology platforms. Your day-to-day responsibilities include using observability tools to monitor system health, responding to alerts, performing basic troubleshooting, documenting incidents, and collaborating with engineering teams to enhance system reliability. You should have foundational skills in Linux or Windows Server administration, strong analytical abilities, and effective communication skills. Preferred qualifications include experience with observability tools like Elastic and Dynatrace, scripting knowledge in Python, familiarity with cloud platforms such as AWS and Azure, and understanding of incident management concepts. This entry-level role offers hands-on experience in a production environment, fostering continuous learning and improvement in system reliability engineering.
Skills
What you'll do
- Monitor system health, performance, and availability using tools like logs, metrics, and dashboards.
- Respond to alerts and perform basic troubleshooting of infrastructure, applications, and servers.
- Support incident management by identifying root causes and documenting resolutions.
- Execute routine operational tasks and production support activities in a hands-on role.
- Document incidents, resolutions, and operational procedures (runbooks) for future reference.
What we're looking for
- Basic knowledge of Linux and Windows Server administration.
- Strong troubleshooting skills with logs, system performance, and metrics.
- Effective communication and teamwork for collaboration across teams.
- Foundational analytical and problem-solving abilities in production environments.
- Familiarity with observability tools like Elastic or Dynatrace preferred.
- Experience with cloud platforms such as AWS or Azure is beneficial.
Employer
About PNC
PNC is one of the largest diversified financial services institutions in the U.S., based in Pittsburgh, PA, it provides retail banking, corporate banking, and asset management.
PNC currently has 65 open roles on FindRole.
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