At a glance
AI generatedTL;DR
As a Software Engineer Lead within PNC's Site Reliability Technology Engineering team, you will support the reliability and performance of PNC’s enterprise technology platforms by monitoring system health, performing advanced troubleshooting across various environments, and developing automation scripts to enhance operational efficiency. You will work closely with engineering teams to improve system stability through contributions to dashboards, alert tuning, and documentation of incidents. This role requires a strong understanding of Linux and Windows Server administration, proficiency in PowerShell scripting, and experience with observability tools like Elastic and Dynatrace. Additionally, familiarity with cloud platforms such as AWS or Azure is preferred, along with a solid grasp of SRE principles and incident management practices.
Skills
What you'll do
- Monitor system health using observability tools like logs, metrics, and dashboards.
- Troubleshoot complex issues across infrastructure, applications, and servers (Linux/Windows).
- Develop and maintain automation scripts to enhance operational efficiency.
- Improve monitoring by contributing to alert tuning and dashboard enhancements.
- Document incident findings, root causes, and create runbooks for future reference.
What we're looking for
- Strong troubleshooting and root cause analysis skills for system issues.
- Working knowledge of Linux and Windows Server administration.
- Experience supporting production environments and IT operations.
- Hands-on scripting experience with PowerShell, Python preferred.
- Familiarity with observability tools like Elastic and Dynatrace.
- Ability to work independently and mentor junior team members.
Employer
About PNC
PNC is one of the largest diversified financial services institutions in the U.S., based in Pittsburgh, PA, it provides retail banking, corporate banking, and asset management.
PNC currently has 65 open roles on FindRole.
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