Software Development Engineer Test, Customer Systems

Apple Inc

Quick summary

Work type
On-site
Location
Austin, TX
Posted
7 days ago
Nearby
99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $170k
$131k most similar roles pay here $213k

This listing doesn't post a salary. Most similar roles pay $139,000–$201,935.

Based on 240 similar postings.

Employer

About Apple Inc

Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software

Apple Inc currently has 1777 open roles on FindRole.

Listed pay typically runs $162,500–$272,100 across 1443 roles with salary data.

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At a glance

TL;DR · Software Development Engineer Test, Customer Systems

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As a Software Quality Engineer at Apple’s Customer Systems team within IS&T, you will play a pivotal role in ensuring the quality of customer support experiences by focusing on functionality, performance, and stability. Your responsibilities include crafting robust test plans for new and existing features, executing functional, performance, and stability tests, writing automation scripts, identifying defects with root cause analysis, and collaborating closely with cross-functional teams to drive quality improvements. You will work within a dynamic environment that handles 6 billion annual visits across AppleCare’s online support platform, using tools like RestAssured or Selenium for test framework development and leveraging languages such as Java or Python. Experience in testing iOS native applications and web-based platforms is highly valued, along with familiarity with performance testing tools like JMeter and AI-driven testing solutions.

Skills

Java Python Selenium RestAssured JMeter Gatling CI/CD iOS Web Technologies Automation Testing Performance Testing Load Testing Stress Testing Scalability Testing AI-Driven Testing Tools

What you'll do

  • Design and execute functional, performance, and stability tests for customer support apps.
  • Author test scenarios, scripts, and plans to ensure consistent quality in software releases.
  • Perform root cause analysis on defects and provide clear reproduction steps.
  • Write and review automation test scripts using tools like RestAssured or Selenium.
  • Collaborate with cross-functional teams including product management and engineering program teams.

What we're looking for

  • 4+ years experience in software quality assurance testing.
  • Hands-on experience building and maintaining test frameworks using RestAssured or Selenium.
  • Proficiency in at least one programming language such as Java, Python.
  • Experience with performance testing tools like JMeter or Gatling.
  • Knowledge of AI-driven testing tools.
  • Experience testing iOS native and Safari-based web applications.

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