At a glance
AI generatedTL;DR
As the Senior Staff Design Program Manager at BILL, you will lead the design team's operating system in a fast-growing fintech company. Your role involves designing and continuously improving workflows to enhance design quality across a centralized organization of over 60 designers, researchers, and content strategists. You will manage high-leverage rituals like Software Design Reviews, oversee tools such as Asana, Jira, and Figma, coach team members on new processes, and align with senior leadership to set standards. Ideal candidates have extensive experience in design program management or operations, a track record of designing scalable operating models, and expertise in modern product development lifecycles. Familiarity with AI-native workflows is also beneficial as you will pilot and scale these tools to improve efficiency.
Skills
What you'll do
- Design and continuously evolve the operating system for the design team.
- Institutionalize UX quality by rolling out a formal Design QA program.
- Integrate AI-augmented tools to reduce design-to-dev handoff time.
- Facilitate high-leverage rituals like Software Design Reviews and alignment sessions.
- Evaluate and organize fragmented design rituals to ensure learning and alignment.
What we're looking for
- Extensive experience in design program management or DesignOps within a digital product organization.
- Proven track record of designing and scaling operating models for design teams, including QA programs and metrics.
- Demonstrated ability to lead complex cross-functional programs in matrixed environments without direct authority.
- Deep familiarity with modern SaaS product development lifecycles and collaboration among Design, Product, Engineering, Research, and Content.
- Exceptional communication, facilitation, and documentation skills using tools like Asana, Jira, Figma.
Employer
About Bill
Bill.com (BILL) is a financial operations platform for small and midsize businesses that automates accounts payable, accounts receivable, and spend management to streamline financial workflows. Industry: Financial Technology & Business Payments
Bill currently has 3 open roles on FindRole.
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