Senior Software Engineer, Device Services Infrastructure

We are looking for a highly motivated technical leader who thrives on building infrastructure that solves real operational challenges. You must enjoy working on multiple concurrent projects in a fast-paced environment that fosters growth, teamwork and innovation. Some of your day-to-day activities will include: - Leading the architecture and development of automation systems for device provisioning, testing, and orchestration across large-scale lab environments - Designing and building backend services, APIs, and distributed systems for device management and lab operations - Partnering with lab operations teams to understand workflows and opportunities for automation - Building data systems and analytics platforms that provide visibility into lab utilization, device health, and operational metrics - Driving infrastructure improvements including deployment pipelines, monitoring, alerting, and reliability practices - Driving continual improvement of technical standards and processes across the organization - Mentoring engineers, conducting design reviews, and providing technical direction - Collaborating with teams building testing frameworks, remote access systems, and continuous integration software - Partnering with metrics teams to surface operational data and insights - Providing technical leadership in debugging complex system issues 8+ years of software engineering experience building large-scale distributed systems, automation platforms, or infrastructure services Proven track record of technical leadership including architecture design, cross-team collaboration, and mentoring Strong experience with backend services development including APIs, databases, and microservices architectures Experience with device automation, orchestration systems, or infrastructure management platforms Experience with Python, Go, or similar languages commonly used for infrastructure and automation Experience building software for physical lab environments, test automation systems, or hardware validation platforms Experience collaborating with testing infrastructure, CI/CD, or remote access platform teams Understanding of metrics collection, observability systems, and data-driven operational decision making Knowledge of hardware lifecycle management, device flashing/imaging, or mobile/embedded systems Background in SRE practices including incident response, capacity planning, and service level objectives Experience developing software using Swift Experience working with macOS, iOS, and other Apple platforms Creative thinker and strong problem solver with meticulous attention to detail

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