Senior Manager - Digital Product - Client & Clinical Experience

CVS Health

Remote Actively hiring Posted this week
Work At Home-Arizona Posted 5 days ago $118,450–$236,900 / year
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At a glance

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TL;DR

The Senior Manager, Digital Product for Client & Clinical Experience leads a product development team responsible for defining and executing initiatives that align with long-term business objectives. This role involves collaborating closely with Engineering, Design, and other teams to develop feature roadmaps, manage backlogs, and ensure successful delivery of digital products. The individual will drive the creation of measurement plans, track OKRs, and maintain alignment across key stakeholders. They must possess strong problem-solving skills, a growth mindset, and experience in product strategy, ideally within an agile environment. This position requires adeptness at coaching team members and fostering a positive culture while ensuring technical health and customer feedback metrics are prioritized to inform the roadmap. The role is integral to translating business needs into technology solutions for multiple products and lines of business, requiring expertise in cross-functional collaboration and leadership.

Skills

Agile OKRs Product Management Roadmap Development Cross-Functional Collaboration Epic Initiatives Feature-Level Roadmaps Backlog Management Performance Data Analysis Technical Health Metrics Customer Feedback Analysis API Performance Monitoring Site Speed Optimization Crash Rate Analysis CI/CD Kanban Scrum

What you'll do

  • Defines and communicates product vision through deep understanding of customer needs.
  • Aligns end-to-end experiences across products and channels, ensuring consistency.
  • Manages backlogs and roadmaps for multiple products or lines of business.
  • Leads cross-functional teams in discovery to achieve user and business outcomes.
  • Creates measurement plans with success metrics and thresholds for initiatives.

What we're looking for

  • 7+ years of work experience in product management or related field
  • Strong problem-solving and decision-making skills
  • Experience with agile development methodologies
  • Adept at developing a growth mindset within teams
  • Ability to create and manage product roadmaps and OKRs
  • Excellent collaboration and communication skills across multi-disciplinary teams
  • Bachelor's degree preferred, specialized training in relevant areas beneficial

Employer

About CVS Health

CVS Health is a leading American healthcare company operating retail pharmacies, pharmacy benefit management services, and a health insurance segment through Aetna, one of the nation''s largest health insurers. Industry: Healthcare & Pharmacy

CVS Health currently has 104 open roles on FindRole.

Listed pay typically runs $118,450–$284,280 across 100 roles with salary data.

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