Senior Global Executive IT Support Specialist

Electronic Arts

Quick summary

Work type
On-site
Location
Redwood City, CA
Salary
$104,400–$157,400 / yr
Posted
1 day ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $184k
This role $131k
$90k most similar roles pay here $236k

This role pays less than 86% of similar roles. Most pay $145,962–$222,000 — the shaded band above. At the midpoint, this role pays about $131k versus about $184k for comparable roles.

Based on 240 similar postings.

Employer

About Electronic Arts

Electronic Arts is a global leader in digital interactive entertainment, developing and publishing games for consoles, mobile, and PC under franchises including FIFA, Madden NFL, The Sims, Apex Legends, and Battlefield.

Electronic Arts currently has 93 open roles on FindRole.

Listed pay typically runs $122,300–$170,700 across 54 roles with salary data.

Most-posted roles

View all roles at Electronic Arts

At a glance

TL;DR · Senior Global Executive IT Support Specialist

Join Electronic Arts as an IT Support Engineer for Executive Leadership, where you will report to the IT Support Manager and work in a dynamic environment that values creativity and innovation. Your role involves engineering automated solutions using Python or PowerShell to streamline workflows across platforms like Power Automate and MuleSoft, deploying AI-augmented operations with RESTful APIs to unify data flows between enterprise environments such as Jamf and Intune, and providing responsive IT support for executives by troubleshooting devices and software on Windows, macOS, iOS/Android, and Microsoft 365. You will collaborate across global teams to modernize systems and ensure seamless technology experiences for leaders in high-visibility events, maintaining confidentiality and handling sensitive information with discretion. This role requires at least five years of experience in executive IT support, proficiency in Python or PowerShell, and a Bachelor's degree in Computer Science or Information Technology.

What you'll do

  • Engineer automated solutions using Python or PowerShell to improve manual tasks.
  • Deploy AI-augmented operations and integrate RESTful APIs for unified data flows.
  • Deliver responsive IT support by troubleshooting devices, software, and enterprise platforms.
  • Prepare technology for executive meetings and high-visibility events, ensuring reliability.
  • Actively collaborate with cross-functional teams to modernize systems and drive improvements.
  • Maintain confidentiality and handle sensitive information while supporting executive leadership.

What we're looking for

  • 5+ years of IT support experience for executives or high-touch environments.
  • Experience in automating solutions with Python, PowerShell, and automation platforms.
  • Proficiency in deploying AI-augmented operations and integrating RESTful APIs between enterprise systems.
  • Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience.
  • Ability to troubleshoot devices, software, and enterprise platforms for technical and non-technical users.
  • Collaborative skills to work across global teams on complex technical challenges.
  • Maintain confidentiality and handle sensitive information with discretion.

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