Senior Cloud Engineer
At a glance
AI generatedTL;DR
Join the Webex Cloud Edge group within Cisco’s Collaboration Technology Group as a Senior Site Reliability Engineer, supporting Federal customers by managing day-to-day service operations and capacity planning for globally scaled, highly available cloud services. You will apply SRE principles to monitor, troubleshoot, and maintain rich media applications and SIP edge services in secure environments like FedRAMP High or IL-5, ensuring seamless customer experiences while adhering to ITIL processes. Key responsibilities include identifying issues through analytical skills, proposing solutions, and implementing design improvements for operational excellence. You will also participate in on-call rotations and work closely with cross-functional teams using tools such as Jenkins, Argo, Harness, and Kubernetes, requiring proficiency in Bash scripting, Ansible, Python, or Go.
Skills
What you'll do
- Support global SRE teams to manage daily operations and capacity planning for Webex Federal customers.
- Monitor and troubleshoot rich media applications and SIP edge services in secure environments.
- Apply SRE principles to maintain a globally scaled, highly available cloud service on the WebEx platform.
- Analyze system logs to identify issues, propose solutions, and file defects to improve service reliability.
- Participate in on-call rotations to provide responsive support and uphold operational excellence.
What we're looking for
- U.S. citizenship or lawful permanent residency required.
- 5+ years of experience in Agile/Scrum development and cross-functional teams.
- Experience with Site Reliability Engineering (SRE) practices and tools like Jenkins, Argo, Harness.
- Proficiency in deploying and managing containerized applications/services in Kubernetes.
- Strong skills in automation scripting using Bash, Ansible, Python, or Go.
Employer
About Cisco
Cisco Systems is the world''s leading networking technology company, designing and manufacturing networking hardware, telecommunications equipment, and cybersecurity solutions for businesses and governments. Industry: Networking Technology & Cybersecurity
Cisco currently has 123 open roles on FindRole.
Listed pay typically runs $165,000–$241,400 across 123 roles with salary data.
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