Senior Associate, Senior Communications Associate (Work From Home)
At a glance
AI generatedTL;DR
The Senior Communications Associate role within the Change Management & Communications Team supports agents and leaders by developing and executing communication strategies that ensure timely and effective information delivery. This position requires expertise in storytelling, content creation, and collaboration with various stakeholders to address urgent business needs and large-scale initiatives. Ideal candidates will possess strong written, verbal, and visual communication skills alongside technical writing abilities, enabling them to craft clear and engaging materials across multiple channels. The role demands proficiency in managing simultaneous projects, building relationships, and adapting to a fast-paced environment while maintaining organizational excellence. Candidates should have at least two years of communications or marketing experience and be located within 100 miles of designated zip codes for occasional in-person reporting.
Skills
What you'll do
- Develop and execute communication strategies for complex initiatives.
- Write and edit performance support content for easy online access.
- Act as a subject matter expert on communications initiatives.
- Identify process weaknesses and suggest actionable improvement plans.
- Monitor and report on the performance of communication materials.
- Collaborate with management to develop strategic team direction.
What we're looking for
- At least 2 years of communications, marketing, or technical writing experience
- Excellent written, verbal, and visual communication skills
- Ability to manage multiple projects simultaneously in a fast-paced environment
- Strong organizational skills with attention to detail
- Bachelor's Degree preferred
- Experience adapting content for specific channels and audiences
- Collaborative work style with ability to build relationships across stakeholders
Employer
About Capital One Financial
Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking
Capital One Financial currently has 535 open roles on FindRole.
Listed pay typically runs $197,300–$225,100 across 531 roles with salary data.
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